Project and Program Associate

Project and Program Associate
Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

**Job Summary**
Develops and delivers projects (including developing project plans/task lists) and identifies stakeholders' needs.

**Responsibilities**

Planning
- Develops project plan/task list using an appropriate planning tool, across a number of functional teams working with information and direction obtained from more experienced colleagues on tasks and activities

Stakeholder Management
- Awareness of key stakeholders across functional areas, and is able to map out stakeholder lists
- With guidance able to identify the needs of stakeholders to keep them informed

Communications
- Communicates with a broader group of stakeholders beyond the project team

Risk Management
- Captures a list of project risks, issues, assumptions and dependencies for their project
- May require support to manage risks effectively

Project/Program Delivery
- Develops and delivers projects for their functional team, and may support on cross functional projects

Resource Management (people, finances etc.)
- Produces schedules of activities based on peoples availability and able to identify problems which may require escalation

Customer Care (For employees working in Customer Care and Experience):

- Manages mid-level complexity customer deployments
- Creates and communicates with customers simple project plans for standard project milestones
- Has a general technical knowledge of Equinix products/processes
- Manages activities of cross-functional groups to ensure commitments are met
- Handles mid-level escalations independently (manager-assisted otherwise)
- Resolves standard issues independently (complex with manager assistance)

**Qualifications**
- 3+ years experience preferred
- Diploma to a Bachelor's Degree preferred
- Knowledge on data centre operation preferred

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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