Program and Project Analyst

**Who are we?**

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Program and Project Analyst

**Job Summary**
Responsible for the delivery of projects across multiple functional groups and manages stakeholders' needs.

**Responsibilities**

Planning
- Plans through collaboration across functional teams to create simple business cases and independently collate project plans with an appropriate planning tool

Stakeholder Management
- Maps out stakeholder lists, consult on stakeholder requirements and pro-actively manage stakeholders needs and seek feedback
- Escalating only to resolve complex stakeholder issues
- Works with a number of stakeholders that may include regional/global stakeholders

Communications
- Recommends and agrees the level of communications appropriate for the project/program being delivered across functions with key stakeholders
- Uses consistent tools and templates and requires mínimal feedback on messages delivered to audiences

Risk Management
- Risk and issue management, planning and responses are identified at an appropriate level for the project complexity and risk management
- Captures risks and proactively puts plans in place to mitigate exposure to risks

Project/Program Delivery
- Is responsible for the delivery of projects across multiple functional groups

Resource Management (people, finances etc.)
- Produces resource/cost plans and estimates
- Tracks costs to plan, and manages changes to plans
- With support will remediate issues with external suppliers and contractors

Customer Care (For employees working in Customer Care and Experience):

- Manages complex customer deployments involving cross-functional teams, sometimes multi-site and multi-regional
- Creates and communicates with customers using detailed project plans with unique milestones and overall deployment schedules
- Engages and directs cross-functional internal stakeholders on project team and holds them accountable for meeting commitments
- Has a fundamental technical knowledge of all Equinix products/processes
- Resolves issues and escalations independently (manager-assisted at executive level)

**Qualifications**
- 3+ years experience preferred
- Diploma to a Bachelor's Degree preferred
- Prince2 Practitioner certification preferred

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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