Helpdesk Specialist

Full Time - Post Date: October 4, 2021 18350 As a Helpdesk Support Specialist, you will get to: - Monitor and observe system alerts or out of the normal system behaviours. - Perform consolidation of records for reporting for monitoring, analytics or audit purposes. - Perform post change system health checks to verify that the changes didn’t caused...

**Job Summary** As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution. **Key...

As an IT Helpdesk Specialist, you will be acting as the “voice” of the company to deliver quality support and service to our client by troubleshooting and resolving their issues, and proactively understand and anticipate issues and requirements, ensure appropriate communication with the clients, and thus building good rapport with them. **Key...

Reporting to the Desktop Operations Lead, this role sits in the Technology Solutions department and will provide proactive helpdesk and end user computing support to our business units in Asia. **Responsibilities**: - Log all service requests and incidents into the ticketing system - Measure and report on service delivery performance metrics including...

2 years exp **Roles & Responsibilities** **The job scope includes**: - Provide Level 1 troubleshooting and support to users. - Track and manage closure for all feedbacks/queries and ensure proper closure. - Assist in data cleansing, upload and verifications in based on instructions/uploading templates. - Administer the returns from agencies for all...

To provide IT Helpdesk Support to end users on hardware and software problems, and resolve them in a timely manner. **Key Responsibilities** 1. Incident Management - Follow through all the necessary escalation to the L2 or 3rd Party hardware vendor and also to the supervisor. - Ensure all the information entered into the Incident Management System are...

We are looking for Helpdesk Support Specialist to join one of the Government agency! Be part of the cyber security team for Whole of Government Great learning exposure and friendly working environment Yearly renewable contract with attractive salary/benefits **What you will be working on**: **Operations Management**: Oversee the day-to-day operations,...

Position Overview We are seeking an experienced and driven IT Specialist to support our growing operations in Singapore. The ideal candidate will have a strong background in enterprise IT support, infrastructure management, cybersecurity, and regulatory compliance - with a preference for candidates who are familiar with blockchain/Web3 environments and MAS...

Roles & Responsibilities Job Summary We are looking for a IT Helpdesk and Support Specialist for one of our clients to provide daily technical support and ensure smooth IT operations. The ideal candidate should have experience in helpdesk support, desktop troubleshooting, and basic server/network administration. Responsibilities Provide end-user support for...

Who we are: In the last 10 years, Mambu has been revolutionising banking - making it more accessible, more straightforward and more inclusive for everyone. With fresh funding secured and a near €5 billion valuation we have huge ambitions for ourselves and the whole banking sector. We bring this same sense of innovation and aspiration to how we support...