Technical Business Analyst

1 day ago

Singapore NTUC LearningHub Full time

COMPANY DESCRIPTION

NTUC LearningHub (LHUB) was corporatised on 1 August 2004. Initially set up in 1982 as the NTUC Computer Training Centre, a division under the Skills Development Department of the NTUC Administration and Research Unit, the organisation has evolved to meet the burgeoning training needs of Singaporeans to continuously keep pace with the dynamic business economy.

DESIGNATION : Technical Business Analyst (X2)

RESPONSIBILITIES
- Arrange the system requirement meetings with business users, vendors and stakeholders for product roadmap, operational issues.
- Assist the team in drafting business requirement documentation and presentation slides.
- Track the issues and obstacles facing in the product/project assigned & mitigate project risks.
- Support PMO and business users for business gathering, conducting UATs managing change processes and verifications.
- Provide and share technical knowledge to other team members.
- Have business analysis experience in interacting with stakeholders.
- Evaluate business needs, recommend and design solutions for the betterment of productivity and efficiency of the organisation with the use of information technology at all the clubs so as to increase members’ convenience and bring organization services to meet the business needs.
- Ensures business continuity as well as responsible for the day-to-day smooth functioning and availability of key operation systems such as finance, membership, bookings and registrations etc.
- Document key IT procedures and standards to meet ISO 9001 requirements.
- Contribute to the development of IT strategies to align with the organisational strategies.
- Work with projects and infrastructure teams to ensure prompt and timely delivery of IT services and system.
- Any other tasks / responsibilities assigned from time to time.

QUALIFICATIONS
- Degree in computer science, Computer Engineering or equivalent.
- Good knowledge and experience in migration, integration and deployments aspects.
- Understand system backend to frontend architecture and proficient in UML drawing.
- Good experience in Agile software development, knowledge of project management and DevOps practices is a plus.
- Project Management and analytical skills (able to translate business requirements into technical documents);
- Experience creating prototypes, executing pilot projects, designing and revamping integration architectures, implementing end-to-end solutions
- Ability to work independently, plan and provide system solution
- Writing of technical documentation - Good analytical skill, writing and presentation skills
- Excellent interpersonal skills, a team player
- Able to work in a fast pace environment

OTHER INFORMATION
- Full-time position on a 5 day work week (Mon - Fri: 8.30 am to 6 pm)
- Medical benefits provided
- Flexible benefits provided

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