Lead Business Transformation, Cib

Job ID: 36398

Location: Singapore, SG

Area of interest: Corporate & Commercial Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 5 Aug 2025

**JOB SUMMARY**
A trusted advisor and strategic delivery partner to the CIB COO team, driving critical enterprise-wide change across the business with a focus on future-ready capabilities. Lead a high-impact transformation agenda focused on client-centricity, operational efficiency, digital enablement, and business growth.**RESPONSIBILITIES**
**Strategy**
- Execute the CIB business enterprise transformation programmes (FFG, Vantage, pan-bank related workstreams involving S&T, GTO, T&O), working closely with relevant stakeholders across business, technology, operations, and Group to ensure alignment with growth, risk, and sustainability and performance priorities.

Business
- Partner closely with senior business leaders, Coverage Heads, Product Owners, Technology, Operations, Risk, and Compliance to deliver value through transformation in enhancing client experience, improving productivity, and accelerating digital enablement.

**Processes**
- Execute a consistent methodology for measuring baselines and tracking/reporting benefits, tracking of transformation programmes at key milestone level (investments, costs and benefits), as well as managing interdependencies in transformation initiatives.
- Embed robust Change Management practices, including data accuracy (i.e. timely and accurate reporting to management teams re investment portfolio), training, governance and quality assurance. Ensure timely and appropriate escalation of issues to Business and Function Heads for remediation.
- Support in establishing robust governance frameworks for transformation programmes across CIB, ensuring consistent oversight, transparency (including visibility of key risks and issues) and effective decision making
- Develop metrics that track the performance benefits of AI deliveries. As the AI delivery for CIB scales up and works hand in hand with the CIB AI Ops team, the DDCP DSI team, the FAST CIB AI CPO and Technology to deliver AI capabilities for CIB - tracking and measuring this performance will be critical to success.

**People & Talent**
- Lead through example and build the appropriate culture and values.
- Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.
- Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
- Review capacity plans.

**Risk Management**
- Proactively identify and manage risks related to transformation activities, including delivery, regulatory, operational and reputational risks.
- Maintain close collaboration with Compliance, Risk, Legal and Audit teams to mitigate transformation related risks.
- Ensure compliance with internal policies, regulatory obligations and risk appetite when designing and executing change programmes.
- Implement controls and assurance mechanisms to support robust delivery and risk governance.
- Closely track delivery of regulatory and policy commitments and make available the timely provision of information to risk committees and regulators as required.

**Governance**
- Assess the effectiveness of the team’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
- Monitor performance across the portfolio, tracking financials, milestones, risks and dependencies and escalating where necessary.
- Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
- Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
- Accountable for escalation from within the business and/or other Group governance committees or stakeholders in senior management, risk, or control functions.

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients, Effective Financial Markets, Financial Crime Compliance, The Right Environment.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

**Other Responsibilities**
- Embed Here for Good and Group’s brand and values in the Glob