2 Months Temp Customer Service Officer

4 days ago


City Hall, Singapore Talents@Work Pte Ltd Full time

Near to Promenade MRT
- 4 days’ work week (10 am - 10 pm) - Report at 9:30am
- Must be willing to work on public holiday and weekends**.**:

- Font facing Customer Service Experience
- Budget up to $2300, addition $200 completion bonus after 2 months

**The Challenges**:

- Manning of the officer tower reception counters and retail mall information counters - including basic operations of systems e.g. office turnstile, BI CRM
- To assist and support shoppers’ needs and requests at the customer service counter
- Ensure all related reports are accurately recorded - inventory, redemption transactions, shift reports, lost & found, enquiries log
- Resolve receipt dispute issues by liaising with merchant and shoppers
- Respond to Live Chat and online enquiries, including feedback related to general enquiries and Suntec+ points accreditation
- Engage shoppers during counter visits on the loyalty program

**What it Takes**:

- Min GCE O level

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to sarah(AT)talentsatwork.sg

Sarah

Reg No: R2198293

EA License No: 21C0501

**Job Types**: Full-time, Permanent

**Salary**: $2,100.00 - $2,300.00 per month

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person


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