Vice President, Apac Meeting Space Engineer, Employee Experience Technology

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Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Engineer is required to work as part of the Audio-Visual Engineering team (Meeting Spaces Engineering) with focus on the design, deployment and testing of Audio Video solutions for meeting rooms and collaboration spaces.
- To work in a regional meeting space operations and project team that manages the low-level technical delivery of all audio video infrastructure projects and provides governance to the organization strategic partners
- To provide comprehensive product knowledge on various audio and video technology
- Ability to provide onsite support of audio video products, testing of features and functionalities during user migrations
- Ability to handle and coordinate deployments during user / floor / site migrations
- Provide L3 support for business impacting issues
- Work with internal and external project managers to report issues and deliver solutions
- Engage with the business and external vendors to deliver solutions
- Ensures user satisfaction by providing preventative maintenance, troubleshooting, and quickly
- Participates in the design, development, and implementation of complex system engineering activities involving cross-functional technical support, systems programming, and data center capabilities
- This will include components of the assessment and optimization of system design and review of user requirements
- Able to provide and communicate technology solutions across differing audiences including technical, managerial, business executives, and/or vendors
- Leads the resolution process for problems where analysis of situations or data requires an in-depth evaluation of various factors
- Contributes to the determination of technical and operational feasibility of solutions

**Responsibilities**:

- Assist in the certification/testing of AV solutions and individual components for use in the production environment
- Ensure seamless integration of solutions into the environment according to the accepted product lifecycle, including contribution to tollgate processes for introducing new services and products
- Physically setup elements of systems for use-case scenarios to test, check and prove the concept
- Author procedures, reference guides and other documentation for handoff to other teams
- Develop, follow and document setup and testing procedures and their results / train others as appropriate
- Management of tasks related to Application deliverables for team supported platforms
- Provide integration testing with Video, Engineering and Network security teams where applicable
- Maintain release notes, version control and tracking of designs, source code and documentation
- Help to drive standards across the environment per project or as part of large-scale transformations
- Use Agile method to manage workload on team related projects in JIRA
- Provide engineering support for AV integrators and Technology Project Managers for related field activity
- Setup and break/down technology as needed
- Learn and follow corporate processes and tools
- Develop knowledgebase from both experience and research

**Skills**:

- We are currently hiring meeting space engineer managing the audio and video platforms. This role primarily focuses on meeting spaces deployments for APAC region
- Experience working in some manner within at least one of the following portfolios.
- Deploying Audio Video solutions for meeting rooms and collaboration spaces
- Strong knowledge of Cisco Video systems, Crestron, AMX
- Audio Video Migrations and Life Cycle Management.

**Desired Skills**:

- Information Technology degree and/or technology certifications preferred or substantial equivalent experience, typically, 15+ years of IT experience.
- 15+ years in the Audio Visual, Broadcast, IT industry or related field, with min 10 years in engineering role
- One or more industry related certifications such as AVIXA CTS, Crestron CTS, Q-Sys, Cisco CCNA.
- Proven leadership skills in a high pace, highly t