Sales Executive

1 week ago

Singapore ASCEND NOW PTE. LTD. Full time

**About Ascend Now**:

- Ascend Now is a leading educational services company specializing in IB/IGCSE tutoring, student profile building, and college admission counseling. Our mission is to empower students to achieve their full potential through personalized support and expert guidance.**Role Overview**:
**Key Responsibilities**:
1. Lead Engagement:

- Build strong relationships with potential customers by understanding their needs, addressing queries, and guiding them through the decision-making process.

2. Sales Conversion:

- Identify opportunities to convert leads into customers by offering tailored solutions aligned with their requirements.
- Consistently achieve and exceed sales targets and KPIs.

3. Product Knowledge:

- Maintain a thorough understanding of Ascend Now’s offerings, including tutoring services, student profile building, and college admissions counseling.
- Clearly articulate the value and benefits of the services to customers.

4. Customer Insight:

- Actively listen to and understand customer sentiments, preferences, and challenges.
- Provide feedback to the marketing and product teams to refine offerings and enhance customer experience.

5. Collaboration:

- Work closely with the marketing team to optimize lead generation efforts and align messaging strategies.
- Collaborate with performance coaches and product teams to address customer-specific needs.

6. Reporting:

- Maintain accurate records of interactions, lead status, and sales conversions in the CRM system.
- Prepare regular reports to track performance and provide actionable insights.

**Key Skills & Qualifications**:

- Experience: 1-3 years in sales, telemarketing, or a similar customer-facing role (preferably in education or EdTech).
- Communication: Excellent verbal and written communication skills with the ability to engage and persuade diverse audiences.
- Customer Focus: Strong empathy and active listening skills to understand customer needs and build trust.
- Sales Acumen: Proven ability to convert leads and meet/exceed targets.
- Collaboration: A team player who can work effectively with cross functional teams.
- Tech-Savvy: Proficiency with CRM tools (e.g., HubSpot, Salesforce) and communication platforms like WhatsApp.
- Adaptability: Ability to thrive in a fast-paced environment and adapt to changing priorities.

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