Manager (Community Engagement)

MCF-2025-0101331

INCOME AT PRINSEP, 30 PRINSEP STREET 188647

Contract, Full Time

Manager

5 years exp

Customer Service, Education and Training, Events / Promotions, Professional Services

**$**4,000**
- to**$**6,500**
- Monthly_
- Closing on 10 Feb 2025

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**Roles & Responsibilities**

KidSTART Singapore Ltd. (KSL) is a non-profit organization, incorporated as a Company Limited by Guarantee under the Ministry of Social and Family Development (MSF) in Sep 2020 to support low-income families with children 0-6 years old in child development, especially through the KidSTART programme.

**Description of Division/Branch**

The Community Engagement team will oversee engagement with community partners and volunteers. Through strong relationship building with community partners, the team’s goal will be to seek opportunities to grow community support via community and/or volunteer led programmes and volunteer stewardship. The programmes, activities and initiatives led by the team will support KidSTART’s strategic thrust of strong parent-child relationships, recruitment of children to hit 80% of eligible children per cohort and building of a coordinated ecosystem of support from community partners.

**Responsibilities**

**Engagement with Community partners**
- Work with community partners such as government bodies, statutory boards, social service agencies, self-help groups, religious bodies and associations to co-create and deliver initiatives to support parent-child relationships and engagements.
- Oversee all community engagements in the various KSAs and ensure alignment in efforts
- Recruit, train, engage and deploy volunteers to fill programme needs.
- Develop Community Engagement policies and protocols that can be translated to social service agencies supporting KidSTART programmes.
- Ensure clear KPIs are drawn for each community led initiative or programme.

**Cross department collaborations**
- Work with Programme teams (Service Management & Programme Planning) to ensure cohesive engagements with community partners.
- Work with C&E Partnership team to ensure alignment in work streams (eg: Calling out of activities to families, calling out of volunteers, database management of beneficiaries’ data and information)
- Work with Strategic Communications team on communications plans to support community led initiatives, programmes or volunteer call outs.

**Volunteer Management**
- Maintain and grow volunteer base through outreach to individuals and community-based organisations.
- Develop & oversee volunteer management policies, practices, and processes.
- Execute and evaluate volunteer publicity and recruitment efforts, orientation, training, volunteer recognition and engagement activities.
- Ensure sustainability assessment of volunteers and evaluate the effectiveness of volunteers/volunteer partnerships.

**Qualifications/Competencies**
- At least 5 years of stakeholder engagement, partnership and/or community engagement and volunteer management experience
- Able to lead and handle projects timely and effectively with an eye for details.
- Excellent independent team player with good interpersonal and communication skills.
- Good facilitation skills and ability to engage and influence different stakeholders.
- Proficiency in a mother tongue language is an advantage.

**Tell employers what skills you have**

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Add these skills if you have them

Management Skills

Sustainability

Child Development

Editorial

Service Management

Event Management

Stakeholder Engagement

Stewardship

Publicity

Volunteer Management

Team Player

Facilitation

Community Development

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SINGAPORE UNIVERSITY OF SOCIAL SCIENCES

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Stakeholder Relations

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Diversity, Inclusion and Volunteer Management

SINGAPORE UNIVERSITY OF SOCIAL SCIENCES

Plan and Strategise for an Effective Volunteer Engagement Programme (Synchronous e-learning)

SOCIAL SERVICE INSTITUTE (SSI)

Events Planning and Management (Synchronous e-learning)

SINGAPORE CHINESE CHAMBER INSTITUTE OF BUSINESS

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About the CompanyKidSTART Singapore Ltd (KidSTART SG) is a non-profit organisation which seeks to empower families to build strong foundations for their children and foster positive child development outcomes. KidSTART SG supports families on child development and journeys with their developmental progress from birth up to six years old. The team also works with various partners to coordinate services for families where needed.Read MoreMore jobs from this company