Customer Service Officer

18 hours ago

Singapore ALLIGATOR LOGISTICS PTE LTD Full time

**Job Description**: - To assist logistics Manager with documentation and shipping arrangements. - Handle LCL/FCL for import/export processing. - Prepare and check all shipping documents to ensure that they are comply with import/ export rules and regulation. - Manage daily operations and respond to customer inquiries and requests - Process inquiries and send booking confirmations to customers - Liaise and follow up with customers, freight forwarders, carriers, transporters and warehouses. - Liaises with shipping company, customs official, Jurong Port authorities, PSA authorities, transport contractors, and customer to ensure on - time delivery - Track shipment status to ensure on - time delivery - Ad-hoc duties as assigned Job Requirements - Minimum GCE "O" Level - Able to multi-task, prioritize and time management - Detail - oriented, positive attitude and willing to learn - Able to work in 5.5 days work week (Alternate Saturday after probation) - Prefer 1-2 years experience in Customer Service Officer (Logistics) Benefit: Annual leave: 14 days Medical allowance

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