Operations Executive
24 hours ago
**Job Purpose**:
To support the Transport Department in ensuring efficient logistics operations, including vessel monitoring, driver deployment, document processing, and customer service, while maintaining compliance with safety and operational standards.
**Key Responsibilities**:
**Operational & Safety Compliance**:
- **Safety & Health**:
- Adhere to and promote workplace safety, following OSH guidelines and safe work methods.
- Report and assist in incident investigations when required.
- **Vessel & Logistics Coordination**:
- Monitor vessel movements via **Portnet & JP online system**and coordinate with shipping agents.
- Liaise with customers and plant operators on order status and loading schedules.
- **Driver & Fleet Management**:
- Plan, assign, and monitor driver deployments to meet delivery KPIs.
- Track driver progress using **GPS tracking systems**and ensure adherence to routes.
- Manage a fleet of **Prime Movers**and drivers, ensuring compliance with customer requirements.
- **Documentation & Customer Service**:
- Prepare and verify shipping documents via **Portnet & Jurong Port online systems**.
- Process delivery receipts/proof of delivery (POD) within required lead times.
- Address customer inquiries and feedback promptly.
- **Administrative & Emergency Duties**:
- Verify and reconcile driver trip records post-job completion.
- Handle urgent delivery requests and prioritize tasks to meet deadlines.
- Provide 24/7 on-call support (rotational basis) for operational emergencies.
**Key requirements**:
- Education: min GCE 'O' Level / Diploma in Logistics, Supply Chain Management, or related field.Experience: Minimum 3 years in 3PL (Third-Party Logistics), preferably in Traffic Planning, Workforce Allocation, or Transport Operations.
EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)
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