Operations Executive

**_Career Conversion Program and Career Trial Available _**:
**What We’re About
Are you looking for a company that supports your career growth? Looking for a fun working environment? At Spearing, we believe in the perfect balance of work hard and play hard. We're not just about delivering exceptional experiences and products; we're all about fostering a supportive and inclusive environment where our employees can thrive and be their authentic selves. We don't judge people based on their capabilities; instead, we support and guide them to unleash their true potential.

Spearing Events has been a leading player in the events industry for over 15 years has evolved into a provider of innovative, practical and hassle free solutions, specialising in movie screening and corporate engagements. We have launched Spearing Collectibles, where we combine the thrill of sports with the excitement of collectibles. Our company is all about embracing the fun and passion of the hobby collectibles world. We're on a mission to bring the joy of collecting to enthusiasts everywhere, starting with our stellar lineup of sports cards, including basketball, baseball, football and NFL cards.

**Job Description
As an Operations Executive, you'll be at the heart of our exciting operations, ensuring that everything runs smoothly with a touch of pzazz. You'll collaborate with our talented teams, both internally and externally, to create seamless experiences and unforgettable moments for our customers. With your coordination skills and passion for efficiency, you'll make sure our operations are as smooth as silk and our customers are left with smiles on their faces.

**Responsibilities**
- Gain excellent exposure to the Hobby E-Commerce industry such as TCG, Sports Memorabilia, Sneakers, Figurines and other exciting collectibles by managing all of our e-commerce platforms (Shopee, Amazon, Ebay) including our very own commerce website.
- Lend your rhythm to online order processing, shipping, and delivery timelines. You'll play a pivotal role in our order fulfilment and inventory management.
- Be the ultimate team player and collaborate with cross-functional superstars from marketing, sales, and customer support. Together, you'll create a symphony of coordination and execution that leaves our customers wanting an encore.
- Shine in the spotlight and build strong relationships with our external partners and suppliers. Your charisma will ensure that we always get the best services and rock-solid partnerships.
- Put on your designer hats by playing a pivotal role in coordinating and setting up pop up booths and showrooms across the region to promote our brand and increase sales.
- Provide excellent customer service handling all inquiries and delivery updates timely, escalating and resolving complaints while ensuring the highest customer satisfaction.
- Play a pivotal role in shaping our shipping and procurement policies by researching the best partners for our products, building relationships for collaborations. Additional related duties when required.

**What you have**
- Diploma/Degree in E-Commerce, Operations Management, or a related field (or equivalent work experience) will show us your dedication to the stage of operations coordination.
- Your multitasking skills are legendary, and you can juggle projects with flair.
- Attention to detail is your middle name, and problem-solving is your secret weapon.
- You're a master communicator and can harmonise with our internal teams and external partners like no other.

You know how to work the crowd, managing projects with ease using tools like Microsoft Office and project management software like Asana would be a great advantage.

**What’s In It For You**
- We believe in work-life harmony, offering flexible working hours and remote work opportunities, so you can pursue your passions both inside and outside of the office
- We love to celebrate achievements, big and small From team outings and milestone celebrations to recognition programs, we make sure your accomplishments are acknowledged and appreciated.
- As a member of our team, you'll enjoy exclusive discounts on our incredible selection of hobby collectibles. Enhance your own collection while saving money on those hard-to-find gems

No two days are the same at Spearing Collectibles. As an Operations Executive, you'll face exciting challenges that keep you engaged and motivated. You'll have the opportunity to showcase your problem-solving skills and contribute to the growth and success of our company. The atmosphere here is electric and collaborative, making work feel like a never-ending party.