L2 Support Analyst

Singapore - Information Technology (IT) - Group Functions **Job Reference #** - 298017BR **City** - Singapore **Job Type** - Full Time **Your role** - Are you an SME when it comes to Apache/Tomcat, Cloud (Azure) or tools like App Dynamics, Splunk? Do you have a track record of influencing senior IT stakeholders and business partners? Do you have proven...

**About Capgemini** A global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50...

Role**:JD for L2 Support** Experience: 4+ Location: Singapore **Requirements**: **Technical Skills & Experience** - **JD for L2 Support**: Must Have: - Ready to work in Production Support/L2 Support - Knowledge of Unix, shell script, SQL, Open shift/Kubernetes - Should be proficient in one of the technologies - Java / Python / Database / Hadoop - Strong...

Job SummaryWe are looking for a UNIX L2 Engineer to provide second-level support for UNIX/RHEL systems in a 24x7 environment. The ideal candidate will troubleshoot escalated issues from L1, collaborate with teams to implement resolutions, and support operational stability of enterprise systems.The role involves monitoring, troubleshooting, and supporting...

**Position Summary**: - The role of the Level 2 support is to be the connection between Customer service and R&D teams. - The L2 team has to handle multiple types of issues, that can be bugs, incidents, global connectivity issues or misconfigurations on both Availpro & Fastbooking platforms. - The team also has to analyze the platform or partner’s...

Job Title : Support Executive - L2 Support Job Description: Must Have skills: - Ready to work in Production Support/L2 Support - Knowledge of Unix, shell script, SQL, Open shift/Kubernetes - Should be proficient in one of the technologies - Java / Python / Database / Hadoop - Strong knowledge of ITIL processes Good to Have skills: - SRE knowledge **Job...

JOB DESCRIPTION:Role: L2 Application SupportLocation: SingaporeExperience: 5+ YearsRequired Skills & Experience:5+ years of experience in L2 Support, application support or software engineering.Experience in providing L1 & L2 technical support in Banking.Strong experience with Unix/Linux commands and shell scripting.Experience working with relational...

The Technical Application Support Analyst is responsible to prepare Knowledge Based articles and SOPs & other supporting documents to communicate complex and technical information more easily. He/She able to develop, gather and disseminate technical information through organizational communication channels using readily available infrastructure tools and...

**Responsibilities**: - Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region - Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System - Propose improvements for systems based on identified process gaps - Standardize...

JOB DESCRIPTION:Role: L2 Application SupportLocation: SingaporeExperience: 5+ YearsL2 technicians handle escalated tickets from L1, perform in-depth troubleshooting, and work closely with development and engineering teams when needed.Required Skills & Experience:5+ years of experience in application support or software engineering.Experience in providing L1...