Guest Services Agent, Service Express

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action. As a **Guest Services Agent for Service Express **, you will be tasked to: - Operate telephone switchboard, process guest requests for wake up calls, and connecting and directing calls to the appropriate...

Guest Services Agent, Service Express Westin Hotels & Resorts Job Information Job Number Job Category Rooms & Guest Services Operations Location The Westin Singapore, 12 Marina View, Singapore 18961Schedule Full Time Position Type Non-Management Position Summary Answer, record, and process all guest requests, questions, or concerns via telephone, email,...

DescriptionWhat's the job?Guest Services Agents (GSA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.They work in close coordination with all employees and...

Job Responsibilities Accomplish Day to Day Operations Prepare workstation at the start of shift and ensure all equipment and required work materials are in order. Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction. Up to date of internal promotions and be familiar with...

Job Responsibilities Prepare workstation at the start of shift and ensure all equipment and required work materials are in order. Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction. Up to date of internal promotions and be familiar with the local community and famous...

The Guest Services Agent is responsible for creating unique, memorable and personal experiences for our guests during the process of check-in, check-out, reservations and rooms enquiries, must have an intuitive responsiveness to the expressed and unexpressed wishes and needs of our guests. Core Responsibilities : Provide excellent service, build strong...

Job Responsibilities Prepare workstation at the start of shift and ensure all equipment and required work materials are in order. Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction. Be up to date with internal promotions and familiar with the local community and famous...

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!Be part of our diverse and inclusive team. Job Responsibilities Accomplish Day to Day Operations Prepare workstation at the start of shift and ensure all equipment and required work materials are in order. Handle room registration of arriving guests in accordance to the Service Quality Review standards to...

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HEREBe part of our diverse and inclusive team.Job ResponsibilitiesAccomplish Day to Day Operations• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.• Handle room registration of arriving guests in accordance to the Service Quality Review standards to...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile...