Patient Service Officer

2 weeks ago


Singapore Parkway Pantai Full time

**Overview of the Role**: Be a part of our dynamic team to manage patients’ portfolio to ensure they are well taken care of from admission to discharge at our hospitals.

**Work Location**: Singapore - Gleneagles Hospital, Mount Elizabeth Hospital, Mount Elizabeth Novena Hospital or Parkway East Hospital.

**Responsibilities would include,** but not be limited to, the following:

- Ensure accurate documentation for patients admission
- Follow closely on bill size to ensure existing insurance coverage is sufficient
- Engage with respective departments and doctors to provide relevant information and documents
- Liaise with patients / payers for outstanding bills
- Perform ad hoc duties as assigned

**Requirements**:

- Minimum N / O level / NITEC / Diploma

**Qualities required for this role include**:

- Customer service oriented and good team player
- Good interpersonal and communication skills
- Open to shift work arrangement
- Meticulous and comfortable with numbers
- Working experience in customer service



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