Patient Service Officer

**Job Summary** The Patient Service Officer is responsible for the effective administration and operations of the Patient Service Centre, working permanently on night shifts on a 4-day work week. - Update and maintain patient registration information accurately. - Perform cashier duties in accordance with Standard Operating Procedures, including checking...

**Responsibilities** - Ensure patient’ needs are attended. - Front counter duties including answering phone calls, processing patients registration, arranging doctor’s schedule, calling of patients to remind them of their appointment and maintaining patient relations. - General administrative duties including filing, update of patient database, mailing,...

**StarMed** is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a Patient Service Officer to be part of the team. - Perform registration: key in patients’ data and register in the system. - Generate bill estimation form. -...

**Location: Mount Elizabeth Novena Hospital / Gleneagles Hospital** **Working hrs: 5.5days office hrs** - Assist in the management of customer service at registration & booking office. **Key accountabilities**: - Performs duties of Customer Service Officer by providing excellent customer service to all customers - Ensure telephone courtesy and patient...

Description Front Desk Services 1. Prepare service reports by collecting and analyzing patient’s information 2. Attending incoming calls (new enquiries or exisiting patients) 3. Change or cancel patient’s appointments Patient Servicing and Relationships 1. Register and maintain patient’s account by recording medical and personal information data 2....

**JOB RESPONSIBILITIES**: - **Front Desk Operations**:Manage a clean, organized, and welcoming patient service desk and waiting area, ensuring readiness during clinic hours. - **Patient Interaction**: Greet and assist patients and visitors professionally, managing check-ins, walk-in registrations, and appointment bookings. - **Call Centre Duties**:Handle...

**Overview of the Role**: Be a part of our dynamic team to manage patients’ portfolio to ensure they are well taken care of from admission to discharge at our hospitals. **Work Location**: Singapore - Gleneagles Hospital, Mount Elizabeth Hospital, Mount Elizabeth Novena Hospital or Parkway East Hospital. **Responsibilities would include,** but not be...

As part of the Patient Service Support team of International Medical Clinic (IMC), the Patient Service Officer will be the first point of contact for patients, internal and external customers, whether in person, over the phone, or via email. This role combines the patient service desk reception duties in the clinic and the IMC Call Centre patient service...

**Job Description**: The Patient Service Officer is to manage daily patients' discharge and preparations of their bills. She will be taught to handle the submissions of Medisave/ Medishield Life claims including those the Private Medical Insurance claims through The MidiClaim system. **Responsibilities**: - Process patients' refunds through cheques and...

**Working hrs: 5.5days** **Working location: Islandwide Parkway Shenton Clinics** - The Patient Service Officer (PSO) ensures and upholds the Parkway Shenton service experience at our clinics. PSO provides the first touchpoint for the patient upon arrival to the point when the patient enters and leaves the clinic. **Key accountabilities**: - Perform...