Service Desk Agent

Job Title: Service Desk Agent (12 Hours Shift Job)Job Responsibilities: The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are...

Salary: SGD 3,000 + 1 Month Bonus Duration: 1 Year Contract (Renewable & Convertible) Working Hours: Weekdays, Office Hours **Service Desk Agent** **Salary: SGD 3,000 + 1 Month Bonus** **Duration: 1 Year Contract (Renewable & Convertible)** **Working Hours: Weekdays, Office Hours** **Working Location: Central - Trouble-shooting and problem resolution; -...

Job Title: Service Desk Agent (12-hour Shift)Work Location: Ang Mo Kio Budget: Up to $3,100 per month Openings: 6 positions Duration: 1-year assignment (renewable subject to performance & business needs)Position Summary We are seeking Service Desk Agents to join our team tagged to a large scale IT Company. You will provide IT support in a 12-hour rotating...

YTL CEMENT TERMINAL SERVICES PTE. LTD. is hiring a Full time Front Desk Agent role in Jurong East, Singapore. Apply now to be part of our team. Requirements for this role: Looking for candidates available to work: Mon morning Mon afternoon Mon evening Tue morning Tue afternoon Tue evening Wed morning Wed afternoon Wed evening Thu morning Thu afternoon Thu...

As a Service Desk Analyst, you will be the face and voice of our company, providing crucial first-level technical support to our users. You will play a key role in diagnosing and resolving IT incidents, ensuring minimal disruption, and delivering an exceptional customer service experience. This role is perfect for a problem-solver who thrives in a dynamic,...

The service desk agent is responsible for providing assistance to end users with technical issue and service requests. As the first point of contact, they help users resolve problems related to hardware, software, and network issues. Service desk agents utilize IT service management (ITSM) tools to log all incoming inquiries, track their progress, and ensure...

**Location**:Educational Institute near Upp Changi MRT Station **Working Hours**: - Monday to Friday: 8:00 AM to 6:00 PM - 1 or 2 Saturdays per month: 8:30 AM to 1:00 PM (depending on rotation) **Scope of Services**: - Escalate, track, and resolve all incident/service requests/problems professionally and in a timely manner. - Provide onsite support as...

Work Location Educational Institute near Upp Changi MRT station Working Hours Monday to Friday (8.00 am to 6.00 pm) + 1 or 2 Saturdays (8.30 am to 1.00 pm) per month depending on rotation. Salary Up to $2800 (subject to qualification & relevant working experience)Scope of Services Provide 1st Level Technical Support to users over phone on technical issue or...

Key Responsibilities & Results Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly Perform first level troubleshooting on all reported incidents and elevate incidents to 2nd level resolver groups as per work instructions Furnish and submit timely updates to customers on the...

Job Title : Service Desk Engineer (Field Support, Concierge and Service Desk)Location : Singapore Reports to : Service Desk Lead Engineer (Tech / Tech Infra & Ops)Working Hours : Shift Working Hours (24X7) including weekend and public holidays A. Overall Purpose Of The Job As a member of the Service Desk team, this position serves as a single point of...