Hiring for Service Desk Agent

We are hiring for excellent opprtunity for Sevice Desk Agent role. Open for fresh IT grad & It training professionals. We are looking for below skills. Skills Min 2 yrs of SD agent working experience Good Laptop/Desktop troubleshooting skillsets Excellence customer handling skills Excellence communication skills Need to perform rotating shift Knowledgeable...

**We have over 100 jobs daily! Join us today! **Job title: Service Desk Agent** **Location: 80 Raffles Place, 048624** **Working hours: Mondays to Fridays (9.00am to 6.30pm)** **Salary: $2300-2800/month** **Provide solutions to simple issues reported by end users over remote assist by phone or network remote control.** **Applies understanding and...

**Service Desk Agent** **Position Overview**: VML is seeking a detail-oriented and technically proficient Service Desk Agent with experience in a leading edge Content Management System like Sitecore or similar platforms. This role involves managing and reviewing support tickets related to these kinds of platforms, ensuring requests are properly documented,...

JD: **Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: -...

Min 2 yrs of SD agent working experienceGood Laptop/Desktop troubleshooting skillsetsExcellence customer handling skillsExcellence communication skillsNeed to perform rotating shiftOperating hr: 7.30am to 9pm (rotating shift)Inclusive of Mon – Fri, weekends and public holidaysSecurity Clearance requiredSingaporeanWill only hire when the candidates are...

A leading hotel in Singapore is seeking a Front Desk Agent to assist guests during check-in and check-out, offer excellent customer service, and resolve inquiries. Candidates should have a relevant diploma in hotel operations or hospitality management and possess 1-2 years of experience in similar roles. The position requires excellent communication skills...

**Key Responsibilities**: - Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. - Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level - Maintain ownership of cases and follow-up on reported issues until closure...

**Responsibilities**: - Manage and lead the Service Desk and staffs to provide 1st level technical support. - Act as a further escalation point for unresolved or escalated cases and provide guidance to the team. - Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support...

**The Company**: A multinational information technology and electronics company. **The Role**: As a Service Desk Agent, you will be responsible for the following: - The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner). - Perform first...

Roles Descriptions - The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner) Job Descriptions - Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. -...