Employee Experience Solution Consultant

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

**Job Description** Solution Consultant, Employee Experience**
**Location: Singapore**

At ServiceNow, we are equal parts dreamers and doers, leaders and partners. We believe in the power of the individual to achieve amazing things, and we work as a team to get it done—whatever it is. Above all, we’re driven by a desire to build products—and a company—that will change the way people work.

As a member of the Employee Experience Solutions Consulting team, you will receive accelerated professional development, world-class mentoring, and unique networking opportunity across the organisation.

**Our Objective**

We aim to offer talented individuals a direct path into what may be the most exciting, challenging, and rewarding position in technology sales. It is designed to attract, develop, and retain high-potential individuals with the purpose of creating a pipeline of future Solution Consulting leaders of tomorrow across ServiceNow. This position will provide the opportunity for the best and brightest talent to collaborate with Solution Consulting leaders at ServiceNow and experience intensive on the job training and broad-based exposure to all aspects of company operations.

**What you get to do in this role**

The Employee Experience Solution Consultant is a hands-on technical consultant with the ability to deliver and position solutions while achieving quarterly and annual sales objectives for the assigned territories.
- Discover and qualify customers’ business challenges
- Work with customers and sales teams to create technological solutions to critical customer business through discovery workshops
- Deliver best-in-class solution demonstrations (virtual), both standard and tailored, to address challenges and requirements of prospects and existing customers
- Handle product feature, functional and technical questions from customers, Alliance Partners and ServiceNow teams
- Configure, contribute and maintain a showcase of EX solutions created on the ServiceNow platform
- Help develop programs that enable other Solution Consultants to demonstrate the value of EX on the ServiceNow platform
- Build your profile as a trusted advisor by supporting marketing events - user conferences, trade shows, webinars etc.
- Stay current on competitive analyses and understand differentiators between ServiceNow and its competitors

**To fully understand the scope of ServiceNow business, you will undergo training that will include**:

- ServiceNow Foundations, Solutions and Application Enablement
- Demo training
- Value Selling
- RFP Proposal & Knowledge Management
- Demo Data, Scripts & Builds
- SC Enablement
- Technical Writing
- Business Value Consulting

**Qualifications** In order to qualify for and be successful in this role, we need someone who has**:

- Employee Experience or HR industry (Emphasis with Service Delivery and Human Capital Management (HCM) systems experience is preferable)
- 1-3 years of prior internships, professional experience or consulting background experience
- Proven experience as a resource in the development of solutions within client environments
- Strong interpersonal skills and customer centric attitude
- Proven Pre-Sales experience/skills - exceptional presentation capabilities and communication (verbal and written)
- Team-player and great collaborator
- Quick learner - someone who exhibits willingness, ability to learn new technology and grasp new concepts quickly and efficiently
- Agile, results-oriented with creative problem-solving skills
- Self-starter - ability to effectively complete tasks and projects with mínimal supervision
- Proficiency with ServiceNow platform or technical expertise with cloud software is advantageous
- Proficiency of the Korean Language is advantageous
- Bachelor degree in Technology, Human Resource is a plus

We provide competitive compensation, generous benefits and a professional atmosphere. This is a collaborative and inclusive work environment where individuals strong on aptitude and attitude will have opportunities to grow their professiona