Call Centre Representative

**Position**:Call Centre Representative** **Salary: $2,200 - $3,000 + Shift Allowance + AWS + Variable Bonus** **Location: West** **Working Hours / Days: Rotating Shift Work - **Attractive Staff Benefits.**: - **Attractive salary commensurate with work experience.**: - **Good prospect for career advancement. **Responsibilities**: - Deliver excellent...

Call Centre Representative for Luxury Brand Working hours: Monday - Sunday 10am-9pm(8- 9 hours rotating shift) with 2 days off Location: Orchard - In-charge of handling the calls for Luxury Brand enquiries through the phone. - Conducting simple troubleshooting and providing accurate advice to the callers. - Perform outbound calls to follow-up and update...

Call Centre Representative for Luxury Brand Salary up to $4500 (depends on experience) Working hours: Monday - Sat, 10am-9pm (8- 9 hours rotating shift) with 2 days off Location: Orchard - In-charge of handling the calls for Luxury Brand enquiries through the phone. - Conducting simple troubleshooting and providing accurate advice to the callers. -...

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

Korean Call Centre Representative for Luxury Brand Salary $3500 to $4200 + Incentives Working hours: Monday - Saturday / 5days/44hrs per week, rotating shift, Sunday Permanent Off Location: East - In-charge of handling the calls for Luxury Brand enquiries through the phone. - Advise/ recommend customers - Perform outbound calls to follow-up and update...

To consistently meet the customer centre targets set (KPIs) without compromising quality of service delivery - To ensure accuracy and complaint for all customers’ requests - To successfully cross-buy the bank products and services - To adhere to professionals standards of behaviour and conduct in dealing with customers and fellow CSOs. - Flexibility in...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...

Join us as a Trainer where you will lead training sessions and ensure quality standards for our customer service team. If you are passionate about enhancing service excellence and driving continuous improvement, we welcome your expertise. - Conduct training for new staff on product knowledge. - Align, review and improvise on internal quality standards and...