Full Time Operation Executive

2 days ago

Novena, Singapore Stag Match Pte Ltd Full time

**Position: Operations & Administration Executive/Manager (Adult Education & Training)** Stag Match® Institute, a leading provider of adult courses and certifications, is seeking a dynamic and organized Operations & Administration Executive/Manager to ensure the smooth and efficient delivery of our training programs. This role requires a detail-oriented individual with a strong understanding of the adult education sector. **Responsibilities**: - **Operational Management**: - Ensure day-to-day smooth operation of training programs. - Schedule courses, coordinate trainers, and manage assignments. - Plan and improve Standard Operating Procedures (SOPs). - Plan and organize regular business reviews. - Provide after-course and during-course support to trainees. - Able to travel to branches as needed. - **Regulatory Compliance & Administration**: - Maintain familiarity with SSG and PEI (CPE) procedures. - Manage CPE submissions and changes. - Develop and maintain a comprehensive filing system. - Assist in the commercialization of products and solutions. - **Trainer & Trainee Support**: - Provide training to new trainers. - Offer excellent customer service, support, and guidance to trainee inquiries. - Provide simple IT support to trainees and stakeholders. - **Financial & Reporting**: - Follow up on claims and fee collections. - Assist in the preparation of monthly reports and updates for senior management. - Simple Book-Keeping. - **Project & Initiative Support**: - Provide support in project research work. - Assist in the planning and organizing of ecosystem, internal engagements, and transformation initiatives. - Provide support in the marketing and promotions of the Business Innovation Centre. **Requirements**: - Minimum GCE A Level/Diploma in any discipline. - Excellent command of English and strong communication skills. - Proficiency in Microsoft Office Suite. - Proactive, creative, and possess excellent presentation, communication, negotiation, and interpersonal skills. - Ability to work independently and as a team player. - Strong leadership skills and initiative. - Prior operations and office administration experience preferred. - Ability to work effectively under pressure. - "Never say die" attitude and a strong work ethic. - Familiarity with SSG and PEI (CPE) procedure. **Job Types**: Full-time, Permanent, Contract Contract length: 12 months Pay: $2,500.00 - $4,500.00 per month **Benefits**: - Cell phone reimbursement - Professional development - Work from home Schedule: - On call Supplemental Pay: - Performance bonus Work Location: In person

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