IT Service Desk Assistant

4 days ago


Singapore ABL ENERGY & MARINE CONSULTANTS PTE. LTD. Full time

**Job Overview**
- Based in Singapore, to provide IT service desk assistance to support activities across offices in the Asia Pacific region and to handle all troubleshooting and hardware setup in Singapore Office.

**Key Responsibilities & Duties**
- Provide timely diagnosis and troubleshooting to resolve software and hardware issues raised by end users, both remote and local
- Prioritise and manage several open issues at one time
- Properly escalate unresolved issues to appropriate internal teams
- Enforce & comply with organisation’s operating procedures & security policies
- Accomplish all other tasks as assigned or requested by management

**Requirements**:

- Qualifications in information technology or equivalent
- At least 2 years of relevant experience in troubleshooting
- Fresh school leaves with relevant experience would also be considered
- Flexibility to working hours from time to time

**Skills & Attributes**
- Windows Operating Systems to advanced level
- Good knowledge of routers, firewalls, switches, VPN devices and wireless technologies, including TCP/IP, DNS & DHCP
- Strong understanding of network permissions and security
- Proven technical, problem solving and troubleshooting ability
- Analytical with the ability to communicate effectively with technical and non-technical colleagues in a dynamic environment
- Advantageous to have the following:

- Advanced Desktop and Server support skills with Azure Active Directory/Windows 10/Office 365/Sharepoint/MS Team experience/knowledge in Azure
- Strong understanding and working knowledge of Active Directory, AADDS, AAD, group policy and domain controllers

Interested applicants, please send in your detailed resume.



  • Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

    **Requirement** - Able to work independently and team player - Good interpersonal and communication skills - Applicant with no experience working on dental clinic but are willing to learn are welcome to apply **Responsibilities** - Provide assistance to dentist in all dental procedures - Perform front desk duties such as answer phone calls, attend to...


  • Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

    **Requirement** - At least 1 year or more of relevant experience - Able to work independently and team player - Good interpersonal and communication skills - Applicant with no experience working on dental clinic but are willing to learn are welcome to apply **Responsibilities** - Provide assistance to dentist in all dental procedures - Perform front desk...

  • Service Desk

    2 weeks ago


    Singapore U3 Infotech Pte Ltd. Full time

    Service Desk Engineer (160) SGD 2600/Month **Working location**: Serangoon north **Details**: Service Desk - Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations. Receives and responds to customer problems, issues, and requests. Ensures proper documentation,...

  • Service Desk

    4 days ago


    North-East Singapore PERSOLKELLY Full time

    Service Desk **Duration: 1 year** **Working Hours: 8.30am - 6pm, Monday - Friday** **Location: Serangoon** **Salary: max $3500 **Service Desk duties and responsibilities: **Daily statistics gathering and reporting - **Daily change statistics (Corin & Tower)**: - **Aging and Outstanding S3 & S4 Incident Tickets (Tower)**: - **Ticket Summary & Follow-up...


  • Singapore Rapsys Technologies Full time

    The service desk agent is responsible for providing assistance to end users with technical issue and service requests. As the first point of contact, they help users resolve problems related to hardware, software, and network issues. Service desk agents utilize IT service management (ITSM) tools to log all incoming inquiries, track their progress, and ensure...


  • Singapore PLOY ASIA PTE. LTD. Full time $60,000 - $120,000 per year

    Service Desk EngineerAs a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported computer software,...

  • Service Desk Support

    3 hours ago


    Singapore BDP GLOBAL SERVICES PTE. LTD. Full time

    **Job Summary**: **Principle Responsibilities**: Service Desk Support members are expected to work on their tickets, starting with Critical, to the point of resolution to ensure continuity of care for each ticket request regardless of region. If advanced assistance is required to resolve the issue the Service Desk Support member may escalate the ticket to an...


  • Singapore AXPARA SOLUTIONS PTE. LTD. Full time

    Job Title : Service Desk Engineer (Field Support, Concierge and Service Desk)Location : Singapore Reports to : Service Desk Lead Engineer (Tech / Tech Infra & Ops)Working Hours : Shift Working Hours (24X7) including weekend and public holidays A. Overall Purpose Of The Job As a member of the Service Desk team, this position serves as a single point of...

  • Service Desk Analyst

    2 weeks ago


    Singapore ALLEN OVERY SHEARMAN STERLING LLP Full time

    Department purpose The Global Service Desk provides A&O Shearman with a 24x7x365 IT support coverage, with teams present at both Singapore and Belfast (UK) locations. Calls can come from anywhere in the world and the Service Desk Staff are key in providing an effective and professional IT support service to the firm’s staff and clients. Regularly...

  • Service Desk Analyst

    14 hours ago


    Singapore ALLEN OVERY SHEARMAN STERLING LLP Full time

    Department purpose The Global Service Desk provides A&O Shearman with a 24x7x365 IT support coverage, with teams present at both Singapore and Belfast (UK) locations. Calls can come from anywhere in the world and the Service Desk Staff are key in providing an effective and professional IT support service to the firm's staff and clients. Regularly...