Internship - Presales Solutions Architect

3 days ago


Singapore Dell Technologies Full time

Internship - Presales Solutions Architect

Your Roles and responsibilities will be:

- Help to gather the assigned customers' current environment IT setup, asset status, understands and analyzes industry and market knowledge.
- Assist with customers’ support cases and gaps in slow responses (if any)
- May verify operability of product and services configuration within the customer's environment (eg RPQ submission and tracking).
- To assist in tender requirements eg power calculation, proposal docs, format, documents compilation.
- Conducts customer needs analysis under PSAs assistance.
- Coordinates internal specialists and inter-department activities as required.
- Setup FAQ, or repository of info/links commonly used by presales.
- Assist with technical initiatives and campaigns
- Research and present competitive and technology trends

An Opportunity to develop these skills:

- Analytical and Critical thinking skills
- Communication, Presentation and Collaboration skills
- Proficiency in various tools such as infrastructure solution configuration, analyzers and sizing tools.

Achieve certification on the following and more:

- Associate-Information Storage & Management
- Cloud Associate

**Requirements**:

- Enrolled in a Diploma or Bachelor's degree in Technology / Engineering / Computing
- Passion for technology or gadgets
- Strong research and documentation skills

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.



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