Customer Service Specialist
5 days ago
**Position Summary** Customer Service Specialist is accountable for excellent customer service experience. The CSS will have frequent interactions with internal stakeholders such as Account Management team and the Operational teams within the organization. He or she will have to interact directly with clients with the guidance and in accordance to company’s procedures. **Key Responsibilities** - Build strong relationships with customers. - Monthly commitment of 6- or 12months rolling forecast back to customer - Work with internal teams and customer on the customer order planning and execution by I. Provide visibility for incoming wafers. II. Provide instruction to execute orders and coordinate the priorities of orders. III. Provide WIP status, ship-out plan and finished good information to customers. IV. Arrangement of customer wafers to fulfill Forecast / AOP/Customer Shipment requirement. - Maintain pricing and sales order creation for billing and shipment. - Brief internal team on changes in flow / process / customer requirements after understanding customers" specs. - Co-ordinate any customer returned materials and work with the relevant department on material disposition. - Attend to customer enquiries and complaints. - Work with IT to develop reports as per customer’s requirement and maintain the quality of these reports. - Host Customer Visits and Quarterly Business Review meetings - Perform any other tasks relevant to support Customer’s requirements.Perform any other duties assigned by Supervisor or Manager from time to time. **Requirements**: - Degree in Engineering, Business Administration, Marketing Management or similar discipline. - Work experience in OSAT or Semiconductor Industry is a plus - Able to bridge between and coordinate with customer and internal engineering, logistics, sales & planning teams. - Possess strong analysis, problem solving, communication and interpersonal skills. - Ability to work under pressure in a very dynamic environment.
-
Assistant Port Ecosystem Executive
7 days ago
Singapore Customer Service Full time $40,000 - $60,000 per yearJoin us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...
-
Customer Service Specialist
5 days ago
Singapore ZUJU GAMEPLAY PTE. LTD. Full time**Minimum Qualifications**: - Open to Shift Work (Weekends & Public Holidays) - Excellent interpersonal skills, a true people person - Experience in Customer Support processes **Preferred Qualifications**: - Highly organized and able to address multiple projects in parallel - 2+ years’ experience with digitally based environments **About the Job**: We...
-
Specialist, Customer Service
1 week ago
Singapore SILICON BOX PTE. LTD. Full timeRoles & Responsibilities Position Summary The Customer Service Specialist is accountable for excellent customer service experience. The job incumbent will have frequent interactions with internal stakeholders such as
-
Project Host
7 days ago
The Rutherford, Singapore, C Science Park Drive, #- Singapore Customer Service Full time $1,500 - $2,000 per yearJob Scope:Ensure timely delivery of materials and equipment to the event venue.Send reminders to participants via WhatsApp group.Promote attendance and follow up with absentees.Maintain cleanliness of the venue throughout the event.Basic IT knowledgeDetails:Number of Hosts Needed: 7 physical hostsStart Date: By 2nd NovemberWorking Hours:10:30 AM – 1:30...
-
Customer Service Specialist
1 week ago
Singapore NSEARCH GLOBAL PTE. LTD. Full timeOur client, one of Asia-Pacific’s leading organizations is looking for: **Customer Service Specialist** **Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers. - Responding promptly to customer inquiries on general and transactional enquiries - Communicating with customers through various channels. -...
-
Customer Service Specialist
1 day ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $2,700 - $3,200 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 107712 **Job Views** 1 **Job Description**: Roles & Responsibilities The primary objective of a Customer Service Specialist is to provide service excellence, to build relationship with...
-
Service Fulfillment Specialist
5 days ago
Singapore CSC (Corporation Service Company) Full time**Want to be part of something bigger?** - We do too. _ As a Service Fulfillment Specialist you will work with global vendors and internal partners to register and renew domains. **Some of the things you will be doing**: - Providing excellent customer service to internal teams we support. - Cooperatively work with global vendors to complete customer...
-
Customer Service Specialist
1 week ago
Singapore dsm-firmenich Full timeCustomer Service Specialist, Logistics, Pet Food Location: Singapore In line with Order-to-Cash (OTC) principles and guidelines, the Customer Service Specialist, Logistics is responsible for managing and supporting logistics flows across the Asia Pacific region. The role ensures timely, compliant, and cost-effective movement of goods, while driving...
-
Customer Service Specialist
1 week ago
Singapore ELECSPEC PTE LTD Full time**Reports To**:Sales Manager **Job Summary**:The Customer Service Specialist is responsible for providing top-notch customer service to clients in the oil and gas industry, specializing in electrical enclosures and electrical related products. This role handles customer inquiries, processes orders, and ensures that customers receive timely and accurate...
-
Customer Service Specialist
7 days ago
Singapore LyondellBasell Industries Full timeLocation: SG- Req ID: 81677- Facility: Singapore-427- Department: Customer Service Singapore- Division: Intermediates and Derivatives, RefiningCustomer Service Specialist **Basic Function**: The purpose of the job is to provide professional, efficient and timely customer service to customers, customer management team, suppliers and other stakeholders for...