Customer Service Officer

2 days ago

Singapore SG SAGAWA AMEROID PTE. LTD. Full time

Provide sales support to Sales & Customer Services Department
- Preparing of quotation to customers, follow-up on sales enquiries
- Taking and placing of bookings
- Telemarketing to promote company’s services
- Coordinate all import & export shipments with overseas and local agents (in Japanese)
- Preparing of billing to customers
- Liaise with Carriers/Shipping Line, Co-loaders for attractive rates
- Liaise with internal and external customers
- Ensuring all data manifest are accurate for all shipments
- Outdoor coordination with Japanese customers when required
- Other administrative and ad-hoc duties.

**Requirements**:

- At least Diploma/'O' levels with 1-2 year's relevant experience
- Able to write and speak fluent Japanese (business level)
- Proficient in MS Office, especially Excel
- Excellent interpersonal, communication and presentation skills
- Able to perform in fast-paced environment and meet deadlines
- Possess good analytical skills and team player
- Able to commence work immediately or within short notice
- Experience in Ocean and Air freight preferred

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