Technical Support Specialist

2 days ago


Singapore PRISM+ Full time

We are looking for a technical support specialist with excellent communication, interpersonal and diagnostic skills. As a technical support specialist (onsite), you will provide technical support, advice, and assistance to consumers and businesses with technical, hardware, and software system problems. **Responsibilities**: - Provide repair service and customer support during onsite visit - TV setup and other device configuration include Android/ Apple devices - Work independently to diagnose and troubleshoot the issue onsite and provide solutions to customer - Record and update service report timely - In-house repair activity - Support warehouse disposal activity - Other duties as assigned **Requirements**: - Min 2 years of working experience as an onsite TV Technician or relevant experience - Singapore Class 3 driving license will be an advantage - Willingness to perform overtime work when required - Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent. **Benefits** - Annual outpatient benefit (Includes dental and optical benefits) - Birthday leave



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