HR & Operations Manager

HR & Operations Manager

Vital Strategies is an international public health organization. Our programs strengthen public health systems and address the world’s leading causes of illness, injury and death. We currently work in 73 countries, supporting data-driven decision making in government, advancing evidence-based public health policies and mounting strategic communication campaigns. Vital Strategies’ priorities are driven by the greatest potential to improve and save lives. They include non-communicable disease prevention, cardiovascular health promotion, tobacco control, road safety, obesity prevention, epidemic prevention, overdose prevention, environmental health, vital statistics systems building and multidrug-resistant tuberculosis treatment research. Our programs are primarily concentrated in low
- and middle-income countries in Africa, Latin America, Asia and the Pacific; the Overdose Prevention Program is our first initiative in the U.S.

The Singapore based Asia Regional Office (ARO) of Vital Strategies drives regional business development and partnerships and serves as a regional management hub with functions such as administration, finance, and grants. The office also provides oversight support, engaging technical experts, while managing a diverse workforce spread throughout the region. The ARO helps ensure that programs and projects are coordinated, providing a shared knowledge base, and ensuring that best practices and lessons learned are disseminated between projects across the region.

Vital Strategies is committed to building a diverse, equitable and inclusive (DEI) organization. We believe our programs are strengthened when they are developed and supported by individuals with diverse life experiences, whose understanding of social and cultural issues can help make our work and workforce more inclusive.

Vital Strategies is committed to helping prevent the spread of COVID-19 and to protecting the safety of our employees.

**Job Purpose**

The HR & Operations Manager is a full-time position based in Singapore that will report to the Senior Manager - HR & Operations and the Regional Deputy Director Finance. This role will manage day-to-day human resources and operations and provide general support to accounting for the Singapore office.

**Duties & Responsibilities**

***Human Resources**:

- Manage monthly payroll
- Benefits management:

- Provide employee benefit support, work with vendors as needed, administer claims, reconcile benefit billing to payroll
- Monitor requests for leave and ensure submissions are up to date
- Ensure adherence to Vital compensation policies and practices, work with global HR team on Singapore employee compensation.
- Talent Management:

- Provide administrative coordination of performance management process in collaboration with global HR.
- Assist Senior Manager in addressing professional development needs of Singapore team.
- Administration & Compliance:

- Coordinate work-passes and ensure requirements are met such as residency and tax requirements
- Coordinate employee on-boarding and off-boarding.
- Respond to employee general HR inquiries.
- Ensure compliant employee record maintenance, timely updating, and data accuracy.
- Serve as database manager of Singapore HRIS system ensuring data accuracy
- In collaboration with Senior Manager, conduct periodic audits of records, database, benefit vendor billing data to ensure accuracy
- Assist in the review and update of HR policies and procedures and the Employee manual.

***Operations**:

- Provide administrative support in the execution of operational contract agreements and MOUs
- Support the Senior Manager in ensuring compliance with procurement policies and procedures, and for identifying sourcing and advertising channels, supporting competitive biddings/requests for proposals.
- Provide support in securing and managing insurance
- Procure office supplies and equipment following Vital practices
- Assist in the updating and maintenance of operational SOPs for Singapore office manual; support training of staff on SOPs
- Liaise with property manager regarding day-to-day facility and security issues
- Maintain Vital asset register
- Provide support for travel management

***Finance**:

- Enter of monthly expenses into accounting system
- Review payment submissions to ensure appropriate back-up
- Provide other general support to Regional Deputy Finance Director as needed

***General**:
Support the Regional CD in building collaboration and coordination among Vital Strategies APAC region public health programs.

**Qualifications**

**_Education & Degree_**

BSc/BA in Business management, administration, human resources, or relevant field

**_Skills & Abilities_**
- Excellent customer service and interpersonal skills with ability to liaise effectively with a wide range of management, staff and external parties
- Strong verbal and written communication skills
- A track record of demonstrating a strong work et