F&b Boutique Supervisor
4 days ago
The Boutique Supervisor is a customer-facing role at Birds of Paradise Gelato Boutique that manages the team of service crew and the boutique environment with the goal of delivering delightful experiences to every customer, according to company’s standards.
**Responsibilities**
- taking charge of your assigned boutique, ensuring operations are running smoothly every day
- leading a best-in-class service that takes care of every customers’ experience through every touchpoint
- managing, training and inspiring the service crew in delivering a best-in-class service
- ensuring compliance with company standards, standard operating procedures, and governing regulations
**Requirements**:
- Diploma or higher
- Proficient with Microsoft Office (excel, word) and Google Suites (google doc, google sheet)
- Shift work (5-day work week, including weekends & most Public Holidays)
- Minimum 2 years of relevant work experience (preferred)
- Basic Food & Hygiene Certificate (can be attained prior to the job)
**We are looking for someone with**
- a heart of service
- strong work ethic
- high level of integrity and professionalism
- warm & positive communicative skills
- an ambassador who believes in and embodies our brand vision, mission and values
**About us**
At Birds of Paradise Gelato Boutique, our values of Quality, Balance, Trust, Care, and Delight guide us in working towards our vision and mission.
VISION MISSION
To make the world a better place Delight our customers
Nurture our staff
Contribute to the community
**About Birds of Paradise**:
We delight in creating gelato of the finest quality, inspired by the botanical flavours of nature.
At Birds of Paradise Gelato Boutique, our values of Quality, Balance, Trust, Care, and Delight guide us in working towards our vision and mission.
Vision: To make the world a better place
Mission: Delight our customers, Nurture our staff, Contribute to community
Workplace: Across Singapore (East & Central)
Job types: Full-time, Part-time
Work location: On-site
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