Regional IT Team Lead
1 week ago
**Location**
Singapore, Central Singapore
**Job Type**
Permanent
**Salary**
$4,000 - $4,800 Per Month
**Date Posted**
7 hours ago
Additional Details
**Job ID**
3460
**Job Views**
2
Roles & Responsibilities
**Job Summary**:
- Working closely with Epson’s IT systems team to provide helpdesk support to end-users in troubleshooting, resolving issue and execute projects, enhancement.
- Involved in the full life cycle of project, starting from requirement gathering to providing support after project goes live.
**Key Accountabilities**:
- Take ownership of the support call/tickets until the case is closed.
- Responsible of project schedule and deliverable.
- Support project teams for project implementation including estimation, sprint planning, requirements gathering, architecting, developing, testing, issue/risk management, change control and delivery.
- Providing regular progress reports and status to IS team lead as well as managing risk and related queries.
- Involved in UAT, user training, pre-implementation preparation and postimplementation support activities
- Producing all the necessary document such as Functional Spec, Design Spec,UAT Test Case and etc.
- You have a strong ability to support the creation of innovative Digital Transformation strategy and to help deliver and implement an operational solution that is customer centric.
- Provide best practice on customer relationship management allow business to use cloud technology to better connect with customers, partners and potential customers.
- To provide technical advice to the team to achieve their KPIs.
**Key Job Requirements**:
- 3+ years of Technology or Management Consulting experience and Technical aptitude is an essential skill for a digital transformation consultant. Individuals will need experience with various programming languages like SQL and database management skill
- Diploma or Degree in information technology, computer science, or a related field will be appropriate.
- Support project teams and oversee aspects of the SDLC or solution implementation including estimation, sprint planning, requirements gathering, architecting, developing, testing, issue/risk management, change control and delivery.
Good Interpersonal Relationship and Client Relationship (Internal/External Users)
- You have a strong ability to support the creation of innovative Digital Transformation strategy and to help deliver and implement an operational solution that is customer centric.
- Good technical understanding and have a good communication skill.
Tags
regional
it
team
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