Associate Engagement Manager

6 days ago

Singapore Moody's Investors Service Full time

Moody’s Analytics is seeking an experienced account manager with technical abilities to help lead client engagements for the Moody’s Analytics Add-in for Excel and Moody’s DataHub which are designed for use by risk analysts and data scientists. These offerings provide access to Moody’s extensive credit data sets, along with comprehensive tools to support analysis and modeling of data.

The Engagement Manager role presents a unique opportunity to be involved with a large number of teams within Moody’s Analytics (MA). The engagement team sits within product strategy at MA, but also requires consistent interactions with sales teams, product developers, and other internal collaborators. Engagement managers will gain a broad understanding of different teams within MA and use that knowledge to inform about product feedback and build strong relationships between MA and its customers.

The Position can be located in Hong Kong or Singapore. This role requires travel; up to 25% of the time.

**Key Responsibilities**:

- Handle the needs of a large book of accounts for a designated territory in the Asia Pacific region; includes running all activities from software installation, demos and training to custom project work and solutions
- Conduct product and training sessions for new and existing customers
- Support creation of custom models using Moody’s data and tools including Excel Add-in, Jupyter, Anaconda, Hive, and other data science tools.
- Uncover opportunities to increase usage of MA’s solutions by data science, quantitative and IT teams
- Consult clients on the technical data solutions that fit their data needs to support sales team revenue generating efforts
- Link up customer feedback back to product strategy to develop the next gen data delivery suite
- Construct numerical models and author case studies to demonstrate the capabilities of Moody’s data technology solutions.
- Undergraduate degree, preferably in a financial services, programming, or engineering related field
- 2 to 3 years of account management experience, preferably in financial services, or a major market data provider or consulting firm
- Entrepreneurial attitude with a strong focus on the customer and getting results
- Strong communication skills (both verbal and written) and presentation skills
- Advanced Excel skills (VBA a plus); Experience with Excel Add Ins and market data preferred
- Understanding of use cases and experience with current data science tools; specifically R using R Studio and/or Python using Jupyter notebooks
- Proven experience with structured query language (SQL) intermediate to sophisticated concepts
- Proficiency in Mandarin is a must due to the scope of clients that you will be looking after

DS OU

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

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