Prime Financial Services Client Account Management

**JOB DESCRIPTION**
As an Associate in the Prime Financial Services Account Management team, you will service institutional clients in Asia excluding Australia & New Zealand, Japan and Korea. The scope of products covered includes F&O Clearing, OTC Clearing (IRS, CDS and FX Clearing) and FX Prime Brokerage. Leveraging on your in-depth product and industry knowledge, you will be expected to be in the forefront of clients to drive solutions and provide value added services to provide first class service to clients.

**Responsibilities**:

- Understand client’s structure, trading strategy, operational model and servicing needs.
- Manages the client relationship from a day-to-day perspective in partnership with the internal stakeholders within the firm.
- Accountable for client’s satisfaction with the overall level of service provided.
- Proactively share with clients the latest industry and regulatory developments
- Drive regular client review meetings, taking every opportunity to secure feedback to constantly improve our level of service and deliver first class service to clients.
- Understand client’s risk profile and wallet, constantly seek opportunities to drive organic growth.
- Partner with clients to assess their front-to-back processes and raise opportunities to improve efficiency.
- Represent and articulate key client requests in internal forums.
- Work closely with internal stakeholders to propose commercial terms that takes into account of our capital cost, ensuring that the business is profitable for the firm.
- Monitor client profitability and revenue trends to identify any abnormalities in the client trading pattern or relationship early on.
- Assess the reward or risk trade-off when making business decisions to ensure that it is sound and does not affect the firm’s reputation.

**Required qualifications, capabilities, and skills**
- Bachelor’s Degree in Finance, Economics or other related disciplines
- Experience in F&O Clearing, OTC Clearing and FX Prime Brokerage industry with at least 3 years of industry experience.
- Strong understanding of the regulatory and risk environment impacting the business.
- Exceptional client management skills to represent the firm and build long-standing client relationships.
- Excellent written and verbal communication skills with confidence to handle external client meetings.
- Analytical with the ability to breakdown problems and seek innovative solutions to client’s needs.
- Strong relationship building, management and influencing skills.
- Commercially astute, able to identify organic growth opportunities and follow through.
- Self-motivated to stay updated with the global market developments and the ever-changing client needs.

**Preferred qualifications, capabilities, and skills**
- Confident at representing the business and presenting the firm’s offerings to clients.
- Strong organisation skills, able to work independently on projects and Client accounts.
- Able to work effectively and accurately under time pressure.
- Strong time management skills to meet internal and external deadlines.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.