Programme Management Lead, Transformation Office

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Job Profile Summary:
Context:
Prudential Singapore’s Transformation Office (STO) orchestrates the Northstar portfolio and operating rhythm to translate strategy into results. This role leads the governance system (committees, standards, risk & controls) and the information backbone (Kiplot/Book of Work), enabling transparent decisions, accountable execution and timely risk mitigation across initiatives.
Role Purpose and Overview:
Drive the operational governance, portfolio orchestration, and risk & controls execution of the transformation portfolio. Act as the day‑to‑day engine that keeps the operating rhythm tight, portfolio data reliable, and remediation actions on track, enabling timely decisions by senior leadership.

Impact of Role:
1) Leads: Governance secretariat and operational management of transformation forums (agenda, pre‑reads, MoM, action tracking), portfolio data integrity, Kiplot/reporting cadence, standards and template stewardship, risk/QA action tracking with ORM.

2) Supports / Prepares for: Executive decision forums and board/executive reporting; provides options, analyses and recommendations for endorsement.

3) Escalates to / Guided by: Head of Transformation Execution on enterprise portfolio decisions, delivery governance stance, health checks and special interventions; chairs forums only when delegated.

The Head of Transformation Execution leads the enterprise delivery engine, shapes cadence and health checks, and fronts senior/Group interfaces; this Senior Manager runs the machinery that enables those decisions and ensures evidence, data and follow‑through.

Key Responsibilities:
1) Governance & Operating Rhythm (Secretariat Ownership)
- Own the calendar, agendas, pre‑reads, invites, minutes, and action logs for transformation governance forums (e.g., TWG, management/exec reviews); ensure consistent follow‑through and traceability of decisions. _Chairs only by delegation._
- Keep packs and dashboards aligned to the single source of truth maintained in portfolio tools (e.g., Kiplot); prevent divergence between decks and systems.

2) Portfolio Orchestration & Planning
- Run portfolio intake, prioritisation and execution‑planning cycles: define templates/instructions, consolidate inputs, surface trade‑offs, and table recommendations for endorsement.
- Maintain capacity and dependency views; coordinate with Pillar/Enabler leads to support rebalancing proposals.

3) Risk, QA & Controls Execution
- Coordinate risk & controls activities with ORM (e.g., PRISM/RCSA); prepare documentation/evidence and track remediation through to closure; draft control‑rating rationales for approval by control owners/senior leaders.

4) Methods, Standards & Template Stewardship
- Curate and evolve standards, SOPs and the template repository (Charter, Status, TOR, RACI, RAID, etc.); drive consistent adoption and training across the project community; coordinate with Group/Tech on updates.

5) Data, Tools & Reporting (Kiplot Stewardship)
- Own the portfolio data cadence and quality in Kiplot (and supporting trackers); ensure completeness (executive summaries, milestones, risks/issues, financial fields where applicable) and consistency with governance reporting.
- Lead training and change adoption for PM/PC communities; retire duplicative trackers as systems mature.

6) Stakeholder & Capability Leadership
- Coach PgMs/PMs and build a community of practice; run refreshers and onboarding on standards, tools and portfolio processes.
- Coordinate cross‑functional inputs with Finance, Risk, Technology, and Strategy; frame trade‑offs and enable timely decisions

Who we are looking for:
Competencies and Behaviours Expected:
- Project & Programme Management Expertise: You demonstrate a deep understanding of project and programme management methodologies.- Execution discipline: Plans ahead, runs tight cadences, and drives action closure without drift.- Systems thinking: Anticipates interdependencies across initiatives, functions, and forums; prevents “reporting vs reality” gaps.- Governance fluency: Comfortable with committees, minutes, evidence, and audit trails; applies standards with pragmatism.- Risk mindset: Surfaces risks early, frames options, and documents rationales for control ratings and exceptions.- Stakeholder influence: Communicates crisply, secures inputs on time, and escalates appropriately.- Continuous improvement: Simplifies processes, retires duplication, and embeds better ways of working.

Role Requirements / What You Bring to the Team:
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