Customer Service Assistant

6 days ago


Downtown Core, Singapore CAPITALMASTER PTE LTD Full time

**Company Profile**:
We are a company focusing on stock software analysis and software course learning, with a strong technical research and development team and an excellent sales team. We provide comprehensive stock software solutions and professional stock software course training, have served hundreds of customers, and have been highly praised by customers.

We are looking for a Customer Service Assistant to assist our Customer Service Executive with daily tasks. This position requires you to possess excellent learning, communication and problem-solving skills in order to perform at your best while assisting our members.
- Teach new members to install the software and conduct simple software function courses for one-to-many learning and answering questions.
- Understand our products and services and be able to provide members with quick and accurate solutions in a fast-paced environment.
- Work closely with other departments to ensure the service we provide is always at the highest level.
- Record customer opinions and suggestions on products and services.
- Analyze how customers use products and services and provide feedback on data trends.

**Job Requirements**:

- Diploma, Degree in any relevant fields.
- Excellent communication and interpersonal skills
- Strong problem-solving skills and ability to think outside the box.
- Ability to work well in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail and ability to maintain accuracy under pressure.
- Proficient in MS Office and other relevant software.

**Employee Compensation and Benefits**:

- We offer competitive salary and benefits packages, as well as opportunities for career development and advancement within our organization.
- Enjoyed team commission + Year-end Bonus.
- Entitled for the stipulated public holidays.
- Free learning of stock investment professional technical knowledge and practical skills.
- Free use of internationally advanced smart share investment software without alternative products.
- Provide free training and enjoy the opportunity to learn and improve with the company's lecturers.

If you are inexperienced but love to learn and are interested in the stock market and the financial industry, you are welcome to join us.

薪资: $2,500.00至$3,500.00(每月 )

教育背景:

- Bachelor's (必填)

工作经验:

- Customer Services: 1 年 (必填)



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