Captives Solutions Leader Asia Pacific

We are seeking a talented individual to lead the regional Captives Solutions team for Asia Pacific at Marsh. This role will be based in Singapore. Reporting to the Global Captives Solutions Leader, this role will be responsible for driving the strategic vision, growth, and operational excellence of Captive Solutions within the designated region. This role requires a dynamic leader who can foster strong client relationships, manage operations effectively, and develop a robust talent strategy while ensuring compliance with regulatory standards. The Regional Leader will collaborate closely with other Captive Solutions Regional Leaders and teams across Marsh and broader Marsh McLennan Companies to align initiatives and leverage resources for optimal performance and client satisfaction. This role embodies the principle of becoming Risk adviser of the future in a collaborative manner and is considerably more than a domicile/team leader role.

**We will count on you to**:

- Strategy & Growth_
- Develop a compelling vision and strategy -in alignment with the broader Captives and Marsh business objectives - that motivates and unites colleagues in the region towards a common goal. Establish a roadmap for success, including setting up measurable goals, outlining key initiatives, and making sure resources are allocated effectively.
- Lead the development and implementation of regional change management strategies, establishing overall vision for change and inspiring teams across the region to embrace the new direction.
- Take financial responsibility for the region, including revenue, revenue growth, budgets, forecasts, and expense control, maximizing revenue in compliance with corporate guidelines and MMC regional objectives.
- Lead the regional team in identifying growth opportunities and enhancing service offerings to meet client needs. Act as the executive sponsor for sales pipeline management and RFP responses, fostering collaboration with the consulting group and sales teams to optimize growth opportunities and meet sales targets.
- Lead the new product development process from initiation to launch.
- Serve as a thought leader within the organization, staying updated on industry trends, participating in relevant conferences as an attendee and speaker, enhancing Marsh Captive’s visibility as a top leader in the market.
- Client Relationship Management & Operations_
- Take a proactive approach to managing client relationships, working closely with Client Operations leaders to ensure seamless service delivery and operations within the region, minimizing disruptions, ensuring high client satisfaction and retention. Bring a strategic view of captive development to clients utilizing our leadership position in the Captive environment.
- Act as a Senior Relationship Officer for key strategic clients, addressing complex client needs and fostering relationships through regular meetings. Act as a point of escalation for any client-related issues or concerns, ensuring timely resolution and/or further escalation to Captive’s President.
- Ensure Domicile Leaders and Client Service Leaders monitor the profitability of client accounts and determine optimal pricing strategies.
- Support their direct reports to drive operational efficiency, streamlining processes and optimizing resource allocation. Implement best practices and leverage optimal utilization of resources, including technology to enhance productivity and working with COG effectively to deliver high-quality services to clients.
- Act as the primary liaison for HR and Finance, ensuring alignment and support for operational needs.
- Talent Strategy & Team Culture_
- Lead talent acquisition, development, and retention efforts to build a high-performing team within the region, with succession plans to help institutionalize client relationships.
- Foster a positive culture of collaboration, trust, and diversity & inclusion. Promote cross-collaboration within the region to leverage diverse expertise and enhance service delivery.
- Develop and implement effective internal communication strategies to build connectivity between teams and promote information sharing practices. Lead quarterly regional meetings and stewardship sessions to ensure alignment and engagement across teams.
- Promote a culture of continuous learning and professional growth, encouraging team members to enhance their skills and expertise. Collaborate with domicile leaders to establish performance goals, create accountability, and colleague empowerment to deliver exceptional client service and achieve high performance standards.
- Regulatory & Compliance_
- Ensure adherence to all regulatory, professional, and transparency standards to better serve our clients. Stay informed about changes in regulations and assess their impact on the business, implementing necessary adjustments to policies and procedures.
- Develop and maintain strong relationships with regulatory bodies to facilitate effective communicati