Sales Engineer, Account Management

**BIG NEWS**

**OPPORTUNITY OVERVIEW**
- ZeroFox seeks a Sales Engineer (SE) to assist the Sales Team in driving upsell and renewals from existing customer accounts within their respective assigned territory, and meeting and/or exceeding all sales quotas to achieve revenue goals. The primary responsibilities in this role are executing technical wins, driving revenue, and driving pipeline. This position will organize, plan, direct, and coordinate all technical aspects for established customers. The Sales Engineer should have experience in multiple security disciplines to articulate requirements and technical solutions along with demonstrating capabilities in support of renewals and upsell opportunities.

**Role and responsibilities**:

- Support Sales organization to ensure successful closing of sales opportunities to include product demos, technical capabilities and discussions, understanding customer wants and gaps and aligning that to our platform and services.
- Act as a trusted adviser to the customer, providing “industry expert” best practices
- Proactively manage accounts ensuring customer satisfaction, tracking of key deliverables, and maintaining a strong customer relationship
- Support Account Management Sales Team to ensure successful closing of upsell and renewal opportunities
- Technical Liaison between customers and Product Management to ensure customer requirements drive product roadmap
- Communicate technical capabilities of product & service offerings to customers
- Plan and assist partners with Proof-of-Concept engagements, providing knowledge transfer and support while demonstrating solution benefits

**Required qualifications and skills**:

- Experience selling enterprise security solutions in a fast paced organization, typically obtained in 4+ years
- Cyber Security experience required
- Outstanding communication skills, both written and verbal. Must have proven ability to deliver concise, logical, written documents and the presence to deliver to all levels
- Highly competitive and adaptive to high paced high growth environments
- Proficient understanding across security - domains, malware, phishing, social media security across multiple security technologies such as SIEM tools, Threat Intel tools, etc.
- Ability to drive RFP/RFI response processes
- Ability to travel up to 40% of the time
- Understand business metrics and drivers for multiples levels of customer management and appropriately tailors communication to demonstrate value
- Extensive level of industry acumen; keep current on trends and able to converse with client on issues and challenges - be a technical advisor

**Benefits**:

- Competitive compensation
- Community-driven culture with employee events
- Regular catered lunches for in-office work; snacks, drinks available daily
- Generous time off
- Comprehensive health benefits & 401(k) plan
- Fun, modern workspace
- Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture

**Interested?**:
**ABOUT ZEROFOX**
- ZeroFox’s mission is clear: we protect customers - their data, their assets and their people - across the internet. Through AI-powered technology, global intelligence collection and services provided by a team of expert analysts and threat hunters, we give customers the protection and intelligence needed to disrupt a new era of attacks on the surface, deep and dark web. Now is a great time to join the Fox Den: we recently announced our intent to become a publicly traded company via a merger with L&F Acquisition Corp. and were named a Top Workplace by the Baltimore Sun. With $150M+ in funding to date, recognition from Forrester as best-in-class in brand intelligence and numerous awards and honors, joining the ZeroFox team means joining a culture that is committed to excellence and growth. That means committing to the success of each of our employees so you can be the best version of yourself on the best team. If you’re ready to join a team that is mission-oriented, customer-focused, collaborative and dedicated, you’ve come to the right place.

**Equal Opportunity, Diversity & Inclusion