Customer Relationship

19 hours ago


Singapore THE BEER STORY PTE. LTD. Full time

Building and maintaining profitable **relationships **with key **customers **. Overseeing the **relationship **with **customers **handled by your team. Resolving **customer **complaints quickly and efficiently. Keeping **customers **updated on the latest products in order to increase sales.

Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships and assist in customer retention and drive sales growth. CRM systems compile customer data across different channels, or points of contact, between the customer and the company, which could include the company's website, telephone, live chat, direct mail, marketing materials and social networks. CRM systems can also give customer-facing staff members detailed information on customers' personal information, purchase history, buying preferences and concerns.

A good loyalty program is designed to nurture and manage effective interactions with your customers where you can attain greater value for your business and brand value through:CRM focused profiling of your customers
Identifying your Most Valuable Customers and their true value to your business
Sustaining Customer retention and ongoing brand loyalty
Strategic marketing programs
Identify business opportunities


  • Customer Relationship

    2 weeks ago


    Singapore VMAXWELL PTE. LTD. Full time

    **Key Responsibilities** - Build and maintain long-term relationships with clients from the Greater China region. (Mainland China, Hong Kong, Macau, Taiwan) - Act as the main point of contact between clients and internal departments (accounting, tax, corporate secretarial). - Understand clients’ business needs and provide timely, professional support...


  • Singapore VMAXWELL PTE. LTD. Full time

    Key Responsibilities Build and maintain long-term relationships with clients from the Greater China region. (Mainland China, Hong Kong, Macau, Taiwan)Act as the main point of contact between clients and internal departments (accounting, tax, corporate secretarial). Understand clients' business needs and provide timely, professional support throughout their...


  • Singapore HUA CHENG EDUCATION CENTRE PTE LTD Full time

    Provide strong leadership to the customer relationship team, supervise daily operations and adopt a collaborative and high-performance work environment. - Train and manage new staff in both customer support and ground operations. - Manage organizational sales by developing a business plan that covers sales, revenue, and expense controls. - Develop strategic...


  • Singapore CURVESERIES PRIVATE LIMITED Full time

    Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan strategically. - Expanding the...


  • Singapore TALENTNET HR SERVICES PTE. LTD. Full time

    Overview We are seeking a passionate and customer-focused individual to join our team as a Customer Relationship Manager. Located in the heart of the city near Chinatown, we welcome a diverse mix of regular patrons and international tourists. Responsibilities Build and manage strong customer relationships, ensuring service standards are met for both regular...


  • Singapore TALENTNET HR SERVICES PTE. LTD. Full time

    We are seeking a passionate and customer-focused individual to join our team as a Customer Relationship Manager. Located in the heart of the city near Chinatown, we welcome a diverse mix of regular patrons and international tourists. Job Description & Responsibilities: - Build and manage strong customer relationships, ensuring service standards are met for...


  • Singapore TALENTNET HR SERVICES PTE. LTD. Full time $40,000 - $80,000 per year

    We are seeking a passionate and customer-focused individual to join our team as a Customer Relationship Manager. Located in the heart of the city near Chinatown, we welcome a diverse mix of regular patrons and international tourists.Job Description & Responsibilities:Build and manage strong customer relationships, ensuring service standards are met for both...


  • Singapore Zeus Trading Pte Ltd Full time

    Job Summary - To provide a specialised, high quality reliable and responsive service to customers and clients. - Provide direct support to the Account Managers, Business Development Managers in managing issues end to end. Duties & Responsibilities - Work with customers on stock reservations and expiry - Provide an excellent customer service experience on...


  • Singapore MA KUANG CHINESE MEDICINE & RESEARCH CENTRE PTE LTD Full time

    Customer Relationship Management Manage and maintain the client database to ensure accurate and updated records. Follow up with clients to ensure satisfaction and encourage return visits. Event Engagement Assist in planning, organizing, and executing marketing and outreach events (e.g., health talks, wellness fairs, promotional activities). Represent Ma...


  • Singapore EMZ DERMA LAB PTE. LTD. Full time

    We are a corporate training and motivational course providers and seeking for a Customer Relationship Executive that delights in providing great customer service and achieving results. **Key Responsibilities**: - Respond and follow up on all programmes inquiries. - Manage scheduling of training session with CRM. - Handle transactions payments and...