Guest Relations Executive

2 days ago

Singapore SIRIUS ENTERTAINMENT PTE. LTD. Full time

Magic Carpet Bollywood Lounge is one of the oldest and most succesful bollywood club in Singapore. We are looking for a couple of superstar Guest Relations Executives to join our team. The Guest Relations Executive will be responsible for ensuring our guests have an exceptional experience at our club.

**Responsibilities**:

- Greet guests as they arrive and provide information about the club and its services
- Manage the guest list and reservations, ensuring that all guests are properly checked-in and receive VIP treatment
- Act as a liaison between guests and club staff, resolving any issues or complaints in a timely and professional manner
- Ensure that guests are following dress codes and other club policies
- Upsell bottle service and other VIP packages to guests
- Assist with marketing and promotional activities, such as distributing flyers and posting on social media
- Maintain a professional and welcoming atmosphere throughout the club
- Other duties as assigned

**Requirements**:

- Minimum of 2 years of experience in guest relations or customer service in the hospitality or entertainment industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong sales skills and ability to upsell
- Proficient in basic computer skills and ability to use customer management software
- Knowledge of the nightclub industry and trends
- Must be able to work late-night shifts and weekends

We are open 3 nights a week - Thursdays, Fridays and Saturdays. We offer competitive compensation packages and opportunities for growth within our company. If you are a friendly, outgoing individual with a passion for hospitality and entertainment, please submit your resume for consideration.

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