Customer Service Officer

3 days ago

Singapore JWC CONSULTANCY PTE. LTD. Full time

**Working Hours**:
Weekdays: 1230 pm - 930 pm (1 h break)

Weekends: 8.30 am - 6.30 pm (1 h break)

1 weekday off, 1 rest day

2 hour meeting per week

**Location**:
Various locations:

- Jurong
- City Square Mall
- Parkway Parade

**Responsibilities**:
Sales and Customer Service
- Explain our courses, education philosophy and pedagogy to potential customers
- Promote client's enrichment programmes to potential and existing customers
- Build relationships with our customers
- Perform and manage sales transaction effectively and promptly

Administrative Duties
- Arrange replacement lessons for students, and appointments for parents, Centre

Management or teachers
- Responsible for center's inventory and simple logistics
- Other administrative and ad hoc duties, e.g. filing documents
- Have minimum GCE 'A' levels or Diploma qualifications
- Possess at least 2 year of relevant work experience in customer service-related job

roles, preferably in enrichment centers settings
- Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets)
- Possess excellent communication skills in English (spoken and written), strong

organizational skills and detail-oriented
- Able to display effective and efficient customer service abilities
- Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
- Willing to be trained according to client's ethos and SOPs
- Able to work independently and also a team player
- Open to be deployed at other centers due to work exigencies

JWC CONSULTANCY PTE LTD

EA license: 23C1838

Agent Registration No: R23117484

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