Customer Operations Executive
2 weeks ago
**Company Profile**
Established in 2017, SG Bike is Singapore’s local bike sharing company with a passion to make cycling ubiquitous, to make cycling the 4th mode of public transport in Singapore.
With that in mind, our founders, together with the team, strongly encourage an open and communicative culture - one where the best ideas always speak the loudest without discrimination to enhance company’s product and offerings in the market.
Want to exercise your creativity and skillset and contribute to the bike-sharing transport scene in Singapore? Join SG Bike in our fun, challenging, and fast-paced work environment with lots of opportunities to grow.
We are constantly on the lookout for hungry, talented, and passionate individuals - ones that are willing to go the extra mile not only for themselves but for the company as well. If this is the kind of job you’re looking for, then take the plunge, and join us in making our dream your reality.
As a **Customer Operations team member **, your job scopes will involve but is not limited to managing and resolving customer queries, creating value proposition for customers and their overall experience, as well as contributing towards the overall growth of the company.
**Brief Description**:
- Participate and lead in existing and new projects in areas including but not limited to analytics, campaigns, studies, and more.
- Manage, resolve, and understand customer concerns to provide better experience through effective time and task management skills to multi-task, organize, follow-up, and prioritize.
- Work to accurately identify new and existing problems, while taking charge to find the solution and/or work with other team members to identity and resolve them.
- Look into customer journey experience to understand and work on improving them through a variety of lens and actionable with data analysis and recommendations.
- Improve existing work and customer data processes and work towards optimising for improvements.
**Basic Requirements**:
- A learning and giving attitude
- Good interpersonal skills (verbal and written)
- Able to work independently and in a team
- Proactive and detailed-oriented person
- Design and creative abilities is a plus point
Position is open for full time internship/part time arrangements. Some flexibility for work arrangement (i.e. WFH) may be provided.
-
Operations Executive
4 days ago
Singapore Spearing Executive Search Full time $4,000 - $8,000 per yearCareer Conversion Program and Career Trial AvailableWhat Were About:Are you looking for a company that supports your career growth? Looking for a fun working environment? At Spearing, we believe in the perfect balance of work hard and play hard. We're not just about delivering exceptional experiences and products; we're all about fostering a supportive and...
-
Assistant Port Ecosystem Executive
4 days ago
Singapore Customer Service Full time $40,000 - $60,000 per yearJoin us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...
-
Singapore Operations Full timeGet to know the Role In this position, you will play a vital role within the business team leading the execution of autonomous vehicle pilots. You will be a crucial leader on the ground, directly overseeing the human operators who are essential to our daily service. This role is a blend of people management, operational planning, and incident response,...
-
HR Operations Executive
4 days ago
Singapore Spearing Executive Search Full time $40,000 - $80,000 per yearWe are currently seeking a dynamic and motivated HR Operations Executive to join our team on behalf of our client, a leading global logistics company. The successful candidate will be responsible for the day-to-day HR operations and provide support in various HR functions, including recruitment, payroll, employee relations, talent management, and...
-
Operations Executive
6 days ago
Singapore Richdale International Executive Search Full timeYou need to assists management in preparing commodities sale and purchase contracts. - You need to plans and executes the shipment as per the commodity contract involving. - Timely and accurate preparation of full set of shipping documents. - Able to coordination with suppliers, shipping companies, and clearing and forwarding agents regarding progress of...
-
E-Commerce Operations Executive
4 days ago
Singapore Spearing Executive Search Full time $4,000 - $8,000 per yearDescriptionWe are looking for FUN and enthusiastic executives who are interested to learn and expand their horizons in E-Commerce FRESH GRAD FRIENDLY Internships Available About Our CompanyWere launching Spearing Hobby Collectibles, where we combine the thrill of sports with the excitement of collectibles. Our company is all about embracing the fun and...
-
Operations Executive
2 days ago
Singapore Inspire Executive Limited Full time**Salaries and Benefits**: - $2,500.00 per month - Fixed Allowances will be given **Roles & Responsibilities**: - Patrol carparks and ensure smooth operations - Handle and report any illegal parking or activities in the carpark - Carry out enforcement activities (wheel clamp and negotiation) - Ensure nets machine receipt rolls are topped up - Handles...
-
Operations Executive
2 weeks ago
Singapore SPD Scientific Full timeDirect message the job poster from SPD Scientific TA Specialist | Seeking Top Talent to Join Our Team!At Biomedia Holdings, we are shaping the future of healthcare and scientific innovation across Southeast Asia. Headquartered in Singapore, our group of companies leads in three critical domains: Microbiology, Oncology, and Infectious Diseases. Through the...
-
Customer Operations Executive
2 weeks ago
Singapore SERVISHERO PTE. LTD. Full time**Job Description Our Customer Operations Executive will be responsible for: - Ensuring timely resolution of client inquiries - Assisting with the assignment of jobs to Heroes (the blue collar staff on on our platform) - Developing customer service best practices - providing feedback for improvements on customer service - ensuring that our vendors and...
-
Customer Service
2 days ago
Singapore J-MPLOY PTE. LTD. Full timeCustomer Service & Operations Executive Location: Bugis, Singapore Work Days: 6-day work week (12pm - 9pm) **Salary**: $2,600 - $3,200/month ⸻ About the Role: We are an established online business seeking a dedicated and proactive Customer Service & Operations Executive to join our team at our Bugis location. This role is perfect for someone who is...
