CRM Account Managers
2 days ago
**Your Responsibilities**:
- Provide strong CRM-related strategies to clients (Retail-FMCG) with emphasis on retaining and growing clients’ customer base through the use of analytical data that supports the clients’ marketing focus.
- Develop and grow the relationship with existing key accounts in Customer Retention & Loyalty by managing the client’s marketing needs related to CRM. Manage the client brief, articulate, map out & document their requirements for internal discussion & planning and implementation.
- Directly responsible for the delivery of projects while working with the team in support.
- Drive the implementation and delivery of clients’ CRM projects and requirements. Monitoring of CRM campaigns to track effectiveness.
**You are the perfect fit if you have the following**:
- Account Management with strong exposure to web / CRM / Digital related projects.
- Data-related analytical skills are critical; must be very comfortable with MS Excel
- Excellent presentation and client account management skills are an advantage
- Natural leadership skills, outgoing, confident, energetic & motivated
- Hands on individual with the ability to work under pressure & meet deadlines
- Process-oriented, shows initiative, has an eye for detail
- Previous experience in a supervisory role. Able to work independently and yet be a strong team player
- Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate
- 4 to 5 years’ working experience in CRM related (Retail-FMCG) essential for Senior CRM Managers.
**What is in it for you ?**:
- Your growth & development is our #1 priority
- Competitive benefits, performance bonus
- Flexibility, Learning, Support, Dynamic, Fun work culture
- Skills Development, Learning and Mentorship
- Fantastic opportunities to develop your career across a variety clients.
- Opportunities to for career development & exciting client portfolio and products to work on
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