CRM Engagement Manager

5 days ago

Singapore Finest People Full time

**CRM Engagement Manager | CRM strategy and solutions | project delivery | customer experience expert | SGD 96000 | Singapore**:

- Are you passionate about transforming businesses through CRM strategies and solutions?
- Do you thrive on building strong relationships with clients and delivering successful projects?
- Are you ready to join a team of big dreamers and innovators who are committed to excellence?
- Do you want to work with some of the world's most renowned brands and help them transform their businesses through cutting-edge CRM solutions?
- Yes? This might be the right opportunity for you. Read on to know more_
**Your new employer: An award-winning company that specializes in technology, strategy, & creativity to help businesses achieve business KPIs**
Because they are a reputable, award-winning firm with 22 years in business, your new employer works with some of the biggest brands in the world. They have always delved deeper into understanding client insights since 2001.
This business supports its clients' continued profitability and competitive edge in any market they enter, whether it is through digital platforms, creative services, or tech goods.
They are a group of brilliant, seasoned individuals that are dedicated to the organization's primary goal of assisting clients in expanding their businesses. They are young, ambitious, hungry, and enthusiastic.
**Your new job: CRM Engagement Manager | client management | project delivery | CRM expert**
As a CRM Engagement Manager with our company, you'll play a vital role in building strong and growing relationships with our clients. You'll act as the bridge between clients and internal departments, ensuring projects are delivered efficiently and effectively. With your expertise, you'll provide clients with innovative CRM-related strategies and data insights that will drive their growth in the overall CRM space.
**What your day-to-day will look like**:

- Work with a portfolio of major clients, developing relationships, identifying their needs, and delivering the right solutions to achieve mutual satisfaction.
- Set customers up for success from the beginning of engagement and program-manage the success plan in each phase of the customer lifecycle.
- Act as the primary client interface, ensuring client needs are understood and projects are delivered on time.
- Drive the implementation and delivery of clients’ CRM projects and requirements, monitoring campaign effectiveness.
- Collaborate with stakeholders to ensure customer requests are fulfilled, build strategic engagement partnerships, and create and execute project plans.

**What do we need from you**:

- Skillful relationship builder with excellent communication and client account management skills.
- Hands-on, process-oriented, and able to work creatively and analytically under pressure.
- 2-3 years’ working experience in CRM and project-related positions.
- Account/client management experience.

**What they offer**:

- Priority on your growth and development with skills development, learning, and mentorship opportunities.
- Enjoy a flexible, dynamic, and fun work culture.
- Competitive benefits and a strong performance bonus.

**Want to join the team?**
**Contact me via Whatsapp: +65 9894 7690**:

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