Membership Relations Assistant

2 weeks ago


Serangoon, Singapore Serangoon Gardens Country Club Full time

**Responsibilities**:

- Foster a warm and welcoming atmosphere, building strong relationships with members and guests.
- Handle all member inquiries, requests, and bookings with efficiency and professionalism.
- Ensure seamless operations at the reception counter, maintaining a high standard of service.
- Provide accurate and timely information to members, addressing their feedback and concerns.
- Maintain a neat and organised workspace, demonstrating proficiency in administrative tasks.
- Conduct Club tours, showcasing our facilities and services.
- Offer administrative support to the membership and finance departments as needed.

**Requirements**:

- O/A Levels or Diploma in any discipline.
- Fresh diploma graduates are welcome.
- Housewives returning to the workforce are welcome too.
- Friendly and approachable, with excellent communication skills.
- Highly organised and efficient, with strong administrative skills.
- Ability to work well under pressure, maintaining a calm and professional demeanor.
- Passionate about delivering exceptional customer service.
- Ability to work collaboratively as part of a team.

**Working Hours**:

- 5.5 Day week/ 42.5 hours

Pay: $2,000.00 - $2,500.00 per month

**Benefits**:

- Food allowance
- Free parking
- Health insurance

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Supplemental Pay:

- 13th month salary
- Overtime pay

Work Location: In person



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