Customer Relations Officer

1 week ago


Serangoon, Singapore HEPTACON CONSTRUCTION PTE. LTD. Full time

Core responsibilities Handle and resolve conflicts, feedback and complains pertaining to the construction projects. Plan and launch public relation programs such as: preparing circulars, letters and notices to public and/or tenants/ residence. Attend dialogue sessions with the Client, Resident Committees, Citizens' Consultative Committees, Town Councils and any party as directed. Attend and provide administrative assistance and logistic support in Construction Working Committee meeting, as and when directed by the SO Representative. Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes and impact. Conduct regular visits to residents and tenants affected by the works to gather feedback and keep them posted of work schedule changes and impact. Work closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities. Develop positive relationship and maintain good rapport with residents and different stakeholders. Participate in project's meeting, record minutes of meetings pertaining to the assigned project. Maintain proper record of all PR cases, correspondences and communication materials. All other associated co-ordination and submission works and documentations. Perform administrative and clerical duties. Ad-hoc duties as assigned. #J-18808-Ljbffr



  • Serangoon, Singapore HEPTACON CONSTRUCTION PTE. LTD. Full time

    Core responsibilities: Assist CRO to plan and launch public relation programs for the construction projects, such as preparing circulars, letters and notices. Conduct survey on existing condition, such as: spalling concrete and ceiling leakage etc. as well as taking measurement. Plan and coordinate assigned work to be carried out in a timely manner. Handle...


  • Serangoon, Singapore ECSAL TECHNOLOGIES PTE. LTD. Full time

    **Responsibilities** - Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests - Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation - Prepare and submit quotations to customers promptly - Prepare and submit documents required by...


  • Serangoon, Singapore Serangoon Gardens Country Club Full time

    **Key Responsibilities**: - **Members/guests Interaction**: - Greet and welcome members/guests with a friendly, professional demeanor. - Assist customers with seating, take orders, and ensure their needs are met during their visit. - Handle inquiries, complaints, and concerns promptly and professionally, offering solutions to ensure customer...


  • Serangoon Garden, Singapore Serangoon Gardens Country Club Full time $30,000 - $50,000 per year

    Roles & ResponsibilitiesKey Responsibilities:1. Members/guests Interaction:• Greet and welcome members/guests with a friendly, professional demeanor.• Assist customers with seating, take orders, and ensure their needs are met during their visit.• Handle inquiries, complaints, and concerns promptly and professionally, offering solutions to ensure...


  • Serangoon, Singapore ECSAL TECHNOLOGIES PTE. LTD. Full time

    **Responsibilities** - Distributor handling not limiting to procurement and customer service support - Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests - Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation - Prepare and...


  • Serangoon, Singapore Sengkang Town Council Full time

    Overview We are seeking a motivated Public Relations Executive to support the day-to-day operations of the Public Relations department. The successful candidate will assist in executing communication campaigns, creating engaging content, and organising events that promote the Town Council's initiatives and strengthen community ties. Responsibilities Organise...


  • Serangoon, Singapore JUMBO GROUP OF RESTAURANTS PTE. LTD. Full time

    Job Description Responsibilities Welcomes and greets customers Ensure good personal grooming standards and portray professional image to the customers Build rapport with customers and manage their needs and expectations Attend to customer's enquiries, propose menu, prepare quotation and coordinate events Upsell menu items to customers professionally Engage...


  • Serangoon, Singapore Serangoon Gardens Country Club Full time

    **Key Responsibilities**: - **Operational Support**: Assist the F&B Executive/Manager in ensuring the smooth and efficient operation of the cafe and musical lounge. This includes preparing for daily operations, such as setting up the lounge area, ensuring cleanliness, and stocking supplies. - **Guest Interaction**: Provide warm and welcoming service to...


  • Serangoon, Singapore MARCO POLO SHIPYARD PTE. LTD. Full time

    Job Responsibilities Answer and direct phone inquiries to the appropriate recipients. Greet and direct visitors in a professional and friendly manner, serve refreshments if needed. Maintain a clean and organized reception area to uphold a professional environment ensuring day-to-day operations run smoothly. Coordinate with the circulation and third-party...


  • Serangoon, Singapore SINGAPORE AQUACULTURE TECHNOLOGIES (SAT) PTE. LTD. Full time

    Job Responsibilities Handle and perform day-to-day coordination with customers, suppliers, vendors, contractors for incoming/outgoing goods and all warehousing activities. Customer coordinator (receives and coordinates orders, requests or compliants from all customers). Liaise/coordinate with departments(s) such as farm and processing plant for day-to-day...