Re-engineering Process Manager

**Responsibilities**: - Works with team leads to ensure that re-engineering and productivity and service delivery objectives are met or exceeded. - Support the leadership in managing the program, by compiling and analyzing progress on the various aspects of the re-engineering program. - Compile and analyze the scorecards to ensure 100% accuracy, timeliness and business analysis. - Lead and manage the day-to-day needs of the program which involves tracking progress, removing barriers and providing cross functional leadership. - Lead and manage the day-to-day activities associated with a specific process improvement/reengineering efforts. - Responsible for the tactical execution of medium sized projects, or phases of larger reengineering efforts. - Provide timely and regular communication, and overall project reporting within team, business partners, business leadership and reengineering leadership. - Partner with product business management to establish project priorities and assist in the successful delivery of their projects as needed. - Facilitate large end to end, cross functional, process review sessions to understand current state and build future state. - Work with the project teams to assure future state process is solving for business goals and overcoming barriers. - Assist in the management of the Citi-collaborate site. - Performs other duties and functions as assigned. **Qualifications**: - 6-10 years process and project management experience. Lean, Six Sigma or another formal training in reengineering or process improvement. - Proficient in Microsoft Office. **Education**: - Bachelor’s/University degree, Master’s degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. This role is within the Markets Operations Transformation team that supports stakeholders within Markets Operations and the Markets business to design, manage and deliver a multi-year transformation roadmap. The Futures and OTC Clearing franchise is an agency business providing trading and clearing capabilities across 40+ exchanges to our clients and proprietary lines of business such as Equities, Rates, Commodities, FX and Prime D1. The business is embarking on a strategic re-engineering of its platforms. This is a multi-year initiative, moving to real time computation, and with ambitious goals to design and deliver a more robust, strategic, well controlled end state for Futures and OTC Clearing Operations. We are recruiting for a Business Analyst at Vice President (VP) level to be part of the project delivery team of the new strategic platform. This is a great opportunity to join a growing, global and dynamic transformation team delivering a major global strategic programme. In this role, within the APAC Markets Ops Transformation team, you will work in partnership with the Futures and OTC clearing business, operations, technology and downstream areas such as finance and regulatory reporting. **Responsibilities** - Drives planning and coordination of workstreams - Identify stakeholders, build and manage relationships - Analyse and capture operations requirements and benefits plan - Collaborate with Operations, Technology and Product Development to ensure strategic requirements are met - Maintain JIRA user stories ensuring clear requirements and acceptance criteria - Host Global workshops to review and approve vendor gap development solutions - Provide SME input to analysis and test defects - Attend and document vendor training sessions - Collaborate with operations partners to deliver target operating model - Assess creation of project artefacts appropriate for the project methodology being used - Appropriately assesses and manages risks - Escalates program risks to the Program Manager **Skills and experience** - At least 10 years of experience in Project Management and Business Analysis in financial services - Experience of managing projects in a Listed Derivatives and/or OTC line of business - Experience in interacting with senior management levels of the business - Broad understanding of business practices - Experience in process mapping - Demonstrates capacity to work in highly pressured environments - Experience of managing system migrations is a plus - Critical thinking and problem solving - Prior operations experience in Futures and OTC Clearing is a desirable but not essential - **Job Family Group**: Business Strategy, Management & Administration - **Job Family**: Business Process Re-Engineering - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay T