Service Line Sales

The Digital Service Line Sales Role is critical to the growth and expansion of the company's portfolio in key Strategic accounts and partnering with Sales team (Hunters & farmers) relevant pursuits. Additionally, the SLS will also be responsible for prospecting new business for the company, and acquisition of new accounts

**Key Responsibilities
The SLS should preferably have experience of selling in at least two or more Core Capability Areas:
- Digital: Digital Marketing / Digital Commerce (B2B / B2C) / CRM / Portals & Mobile / Experience Design
- Data: In addition, it will be a bonus if the SLS has experience of selling in at least two or more Data Capability Areas: MDM / Data Migration/ Data Governance / Data Quality/ Data Driven Insights / Data Visualization / Data Science & Engineering / AI/ ML / Big data / Data modernization / Operation Intelligence

The SLS should preferably have experience of selling in at least two or more data Technology Platforms:

- Core digital areas: Salesforce / Adobe / Mulesoft / Microsoft / Magento / SAP Hybris / Shopify / Sitecore / Liferay
- Bonus areas: Databricks / Snowflake / Domino / Confluent / Power BI / Tableau / Data on Cloud (Azure, AWS, GCP) / Tealium
- The SLS should preferably have experience of selling / solution in one or more Industry Groups: Retail, Consumer goods / Hi-Tech & Media / Travel, Tourism& Hospitality/ Banking & Financial services.
- The SLS should have experience of selling for Projects, Programs & AMS Opportunities - both proactive and reactive (RFI / RFP / Advisory led Leads).
- Network and prospect new business for the company, leading to successful negotiation and acquisition of new accounts
- Achieve and exceed sales goals and activities
- Network and develop new business development opportunities
- Partner with Sales teams (CP’s & BDM’s)) to grow accounts and deals with Digitalservices
- Partner with the CoE teams in conceptualizing the solution & estimates
- Align and manage the relationship with AE’s & RVP’s of the Product Partners (Salesforce, Adobe)
- Develop and execute the Sales strategy and plan to grow the Digital portfolio
- Report and communicate to Service Line and IG leadership on opportunities and challenges
- Manage a book of business by tracking progress on account revenue growth, margin and CSAT scores and manage customer relationships with key accounts
- Internal evangelization of Digital Services across service lines and Industry teams
- External evangelization at industry and Digital Services events and conferences

**Activities and Skills to achieve the above responsibilities include, but are not limited to: **
- From 8 to 15 years years within Sales, business and technology consulting services (with majority of experience and focus on Digital Sales, Consulting, advisory and technology services)
- Knowledge & Experience of at least 2 or more Technology Platforms: Salesforce / Adobe / Mulesoft / Microsoft / Magento / SAP Hybris / Shopify / Sitecore / Liferay
- Nice to have - Enterprise Knowledge and experience with other technology platforms - in and around CRM and CX
- Have personally carried booking / revenue targets
- Sales strategy & execution for Digital and Data services organization
- Strong relationship building experience at senior level executives with business and technology leadersUnderstand the challenges and opportunities within the industry and experience of addressing these issues with Digital and Data solutions
- Strong exposure to the business and technology concepts of the Digital ecosystem such as Customer Relationship Management, Customer 360, Connected Commerce, Intelligent Customer Service, Self-service, Omni-channel Experience, Predictive analytics, Grow the Subscriber Relations (media) and etc.
- Good knowledge of vertical market and key drivers

**Education**
- Relevant Academic Degree.