Family Office Concierge Executive
1 week ago
SMTP Consult Pte Ltd is a family office concierge service firm that caters to our client’s needs as they immigrate to Singapore. Our goal is to help our clients with their relocation needs as they settle in Singapore and provide bespoke services based on their specific requirements. As we look to expand, we are looking for a Family Office Concierge Executive to join our team.
**Job Description**:
- Develop and maintain strong, trust-based relationships with key customer accounts
- Serve as a point of contact for customer inquiries, issues, and escalations
- Prepare and organize materials for meetings and presentations
- Take on ad-hoc projects and assignments as directed by the executive team
- Handle sensitive and confidential information with discretion
**Requirements**:
- Must be able to work legally in Singapore
- Minimum of 1 year of working experience
- Bilingual in English and Mandarin (written and spoken) for handling Mandarin-speaking clients
- Preferably experienced in human resource, customer service, or sales
- Strong communication and interpersonal skills
- Customer-oriented, handles pressure, and manages priorities
Note: This role has a hybrid work arrangement.
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