HR Operation Team Lead

2 days ago

Singapore Page Personnel Full time

Diversity and Inclusion
- Career progression

**About Our Client**:
Global Professional Service, with Singapore as the Asia Hub.

This role will support our Australia and Japan markets (Other markets may be assigned as and when required)
- Partner and collaborate with our internal/external stakeholders, vendors, and business leaders to ensure end to end HR processes and operations are conducted smoothly.
- Lead and oversee the team to ensure day to day HR operations and activities are delivered to expectations in a timely and accurate manager, without any disruptions to business continuity.
- Lead and manage annual benefits activities, including but not limited to leave management, medical benefits review, annual salary review.
- Investigate and handle queries/issues resolution with stakeholders.
- Responsible to ensure that employee handbooks and standard operating procedures are updated and maintained on a timely basis.
- Responsible for the overall data integrity and quality control.
- Drive continuous improvement initiatives by identifying opportunities and recommending changes to processes to improve and enhance our business practices periodically.
- Conduct internal reviews and performs root cause analysis to proactively identify any controls that need strengthening.
- Manage Internal/External audit inquiries and implement the action plans identified.
- Manage HR projects, reporting and other duties as assigned.
- Lead and provide mentorship, growth, and development opportunities to the team to ensure their continued progression within the organization, including conducting performance appraisal.

**The Successful Applicant**:

- Bachelor's Degree in Human Resource Management, Business Administration or related field
- 5 years of relevant HR experience for Asia Pacific region with supervisory background (including at least two to three years of leading a team).
- Have background in HR Shared service or Centre of Excellence environment.
- Proficient understanding of HR practices, processes, and knowledge of HR Information Systems.
- Microsoft Excel skills
- Collaborative team-player, with demonstrate a growth mindset, be self-driven, and with strong attention to details.
- Analytical, problem solving, time management and conflict resolution skills with an interest to work in a globally diverse and complex work environment
- Interpersonal, good communication skills to convey business requirements and technical needs in a clear, concise, and effective manner.
- Demonstrated interactive and effectively communicate with various levels of management and build rapport and trusting relationships
- Ability to work well under stressful situation
- Ability to handle highly sensitive and confidential information with a high degree of professionalism
- Ability to work effectively in a fast paced work environment and are open to changes.

**What's on Offer**:

- Hybrid work arrangement
- Team work environment
- Career progression
- Competitive salary package

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