Senior) Manager

**Career in the Hospital**

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose - to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

**About NUH**

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

**About Department and Purpose of the Position**

The (Senior) Manager / Assistant Director is responsible for supporting the Head, General Services in the management of security, carpark and multifarious administrative functions.

**Duties and Responsibilities**

Manage operations, systems as well as review and improve functional units in OSS - General Services.
- Ensure smooth operation of the following services:

- Security & Carpark Management
- Mail Service Management
- Telecommunication System & Services
- Mortuary Office
- Audio & Visual System
- Review service/lease/licence contract terms and conditions and cost of services/contracts.
- Work with the various functions staff and other NUH departments on service improvement initiatives.
- Work with the various functions to manage and review the feedback / incidents and ensure corrective action and necessary follow-up on discipline or workflow update is done.
- Coordinate with external agencies (e.g. Police, MOH) on policy review and execution of specific ground operation.
- Assist with the department’s financial budgeting and review.
- Assist with the review and updating of the department’s policy and SOP documents.
- Assist with the review of the training plans for staff.
- Review and update to the Emergency Response plan for the department.
- Coordinate and plan with users on Audio & Visual System. Resolve technical issues with consultants on AV equipment installation.
- Perform any other duties assigned by Supervisor.

**Key Requirements**
- Bachelor’s Degree from a recognized institution.
- Minimum 10 years of administrative and managerial experience
- Good verbal and written communication skills
- Strong interpersonal and organizational skills, as well as the ability to lead and work in teams
- A dynamic and motivated individual with a keen interest in continuous improvement and work excellence
- Ability to multi-task and work under tight timelines

**Closing & Applications**

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.