Senior Executive, Freight Forwarding Operations

Singapore

**DRIVING CONNECTIVITY**

**Senior Executive, Freight Forwarding Operations**

**Guoco Midtown, Singapore**

**Chart your Course with PIL**

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you’re fueled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals.

At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

**Get On Board for a Dynamic and Purposeful Career.**

**Key Responsibilities**:
**Operations**:

- Assist in daily Operational coordination and documentation with freight forwarding background
- Assist in Operational issues, troubleshoot, and problem-solving
- To handle freight operation of all shipment modes (air, sea fcl and lcl, rail, road and multimodal) for both import and export.
- Freight operation includes but not limit to booking, creation pre-alert, prepare shipping documentation (e.g. Bill of lading, DO), handles letter of credits, permit declaration to monitoring of shipments.
- Lead and manage exception handling (DG, out of gauge, etc).
- Close monitoring and updates of customer’s shipments status.
- Ensure invoice accuracy to customer and from vendors.
- Prepare and maintain proper records timely as required, for reporting and filing purposes.
- Coordinate / liaise with other departments pertaining to work related matters (Business development, Finance, CL, etc)
- Coordinate / liaise with external stakeholders (POL, POD, Office, Agent, Transporter, Carriers, Coloaders, Customers).
- Able to support fresh setup
- Support other adhoc tasks, new request, new customers as required.

**Process Improvements**:

- Define problem, data collection, data analysis, interpretation and validation where applicable according to business needs.
- Process mapping, Draft work instruction, SOP, SOW
- Develop business solutions from the data findings, root causes or gaps with a proper cost-benefit analysis for recommendation and facilitation of decision-making.

**MUST HAVE**:

- Diploma in Logistics or Supply Chain discipline or equivalent
- Minimum 3 years of relevant working experience in logistics or operations functions, customer service, data analysis in Freight Forwarding
- Good working knowledge and operational experience in handling documentations, coordination and negotiations
- Able to communicate effectively across various stakeholders, both internal and external
- Exposure to logistics-related software and systems, e.g. OMS, FMS, Cargoware, Cargowise

**WE VALUE**:

- Self-driven and has a proactive approach in driving process improvements
- Able to work independently and display high adaptability while working in a dynamic environment
- Works well as a team player and able to collaborate and work across departments

**Why Join Us**:

- Be part of a leading global carrier with a strong focus on sustainability and innovation.
- Work in a dynamic and collaborative environment.
- Opportunities for professional growth and development.

**Application Process**:
**About Us**

Incorporated in 1967, Pacific International Lines (PIL) is ranked 12th among the world’s top container shipping lines and is also the largest home-grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.

Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of 100 container and multi-purpose vessels.

Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services.

PIL strives to meet the needs of its customers by providing value-adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on “Driving Connectivity” and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future-ready shipping line.

Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.