Operations Manager #sgup
1 week ago
1. Role Description:
This position reports to the Director plans organises coordinates and controls the operations of establishments that sell goods on a retail basis, oversees budget and strategic and operational direction
2. Specific Responsibilities:
Introduction to the company's SOP and administrative work
Managing cash flow in the company
Maintaining good relations with customers
Keeping track of logistics and carrying out quality checks
Research on upcoming trends in the industry
Development and Implementation of Business Plan
3. Competencies:
Trainee will be able to maintain daily operations and ensure that all operations are carried on in an appropriate, cost-effective way in line to company's standard operation procedures.
Trainee will learn about the different online payment methods and carry out finance work, ensuring that payments and revenue is all done on time and keep track of the monthly accounts.
Trainee will be able to take part in sales and maintain good customer relationship to retain customer trust and loyalty in the company, handle all customer complaints and come up with good and effective solutions to resolve issues.
Trainee will learn how to liase with vendors and clients, manage logistics, planning time frames and ensure that stocks arrives on time, quality checks so as to maintain company standards.
Trainee will be taught how to think in a business point of view and seek for innovative ways to improve business operations and revenue, creating and proposing plans and promotions to enhance sales and profit.
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